Axis W100 User Manual

Also see for W100: User manual Manual User manual User manual Installation guide

10/19/21, 7:42 PM AXIS W100 Body Worn Camera User manualhttps://help.axis.com/axis-w100-body-worn-camera 63/68Problem Cause SolutionRecording isdeleted.Retention time of the contentdestination is short. Forexample: If the retention timeon the content destination is 7days, and the recording on thecamera is 8 days old whendocking, then the recording willbe deleted when it reaches thecontent destination.Change the retention timeon the content destinationto a higher value.Recording istransferredfrom camerato systemcontroller,but not fromthe systemcontroller tothe contentdestination.The camera has been removedfrom the content destination.Rename the user that thecamera is assigned to, andrestart the systemcontroller.Connectionbetween thebody wornsystem andthe contentdestination islost.Certain configurations, such asthe IP address of the contentdestination were changed.Change connection fileAXIS BodyWornAssistantCan’tcompletepairingThe wireless range between themobile device and the bodyworn camera is limited.Keep the mobile device andthe body worn cameracloser together.Can’t connectto body worncameraCan’t use LiveviewAXIS W100 Body Worn Camera󰍜