1 Product Support and MaintenanceThis section provides general Banner resources and specific documentation for installers and operators of this iVu Plus BCR Vision Sen-sor.WARNING: Not To Be Used for Personnel ProtectionNever use this product as a sensing device for personnel protection. Doing so could lead to seri-ous injury or death. This product does NOT include the self-checking redundant circuitry necessary toallow its use in personnel safety applications. A sensor failure or malfunction can cause either an ener-gized or de-energized sensor output condition.1.1 Product SupportBanner provides the following resources for quickly setting up and operating the sensor.DocumentationOnline HelpWhen setting up or monitoring inspections using the iVu sensor's integrated display, you can get online help on any screen by clicking theHelp icon in the upper-right of the screen.PDF DocumentationThe iVu Plus Series Image Sensor documentation is available in a convenient printable format (PDF) on the installation CD or on theBanner Web site (http://www.bannerengineering.com)Banner WebsiteThe most current iVu Plus Series sensor information is available on the Banner website:www.bannerengineering.comWarranty ServiceThe iVu Plus Image Sensor is designed for reliability. Do not open the housing; it contains no field-replaceable components. If repair isnecessary, do not attempt to repair the sensor yourself; return the unit to the factory. Should it become necessary to return a sensor tothe factory, please do the following:1. Contact the Banner Factory Application Engineering group at the address or numbers listed below. They will attempt to trouble-shoot the system from your description of the problem. If they conclude that a component is defective, they will issue an RMA(Return Merchandise Authorization) number for your paperwork and give you the proper shipping address.2. Pack the sensor carefully. Damage which occurs during return shipping is not covered by warranty.Rev. B www.bannerengineering.com - tel: 763-544-3164 5