Banner iVu Plus TG Gen2 Instruction Manual
Also see for iVu PLUS TG: Quick start guideUser manual
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Contents
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13 Product Support and MaintenanceThis section provides general Banner resources and specific documentation for installers and operators of this iVu Plus TGVision Sensor.WARNING: Not To Be Used for Personnel ProtectionNever use this device as a sensing device for personnel protection. Doing so could lead toserious injury or death. This device does not include the self-checking redundant circuitry necessaryto allow its use in personnel safety applications. A sensor failure or malfunction can cause either anenergized or de-energized sensor output condition.13.1 Product SupportBanner provides the following resources for quickly setting up and operating the device.DocumentationOnline HelpWhen setting up or monitoring inspections using the iVu sensor's integrated display, you can get online help on any screenby clicking the Help icon in the upper-right of the screen.PDF DocumentationThe product documentation is available in a convenient printable format (PDF) on the installation CD or atwww.bannerengineering.com.Banner WebsiteThe most current product information, documentation, and software updates are available on the Banner website:www.bannerengineering.com.Warranty ServiceContact Banner Engineering for troubleshooting of this device. Do not attempt any repairs to this Banner device; itcontains no field-replaceable parts or components. If the device, device part, or device component is determined tobe defective by a Banner Applications Engineer, they will advise you of Banner's RMA (Return Merchandise Authorization)procedure.Important: If instructed to return the device, pack it with care. Damage that occurs in return shippingis not covered by warranty.Factory SupportTo help Banner better assist you, be ready to provide the following information:• iVu firmware version (to find the version number, click Main Menu > System > Sensor Information• Device Model Number and Date Code, which are found on the bottom of the device.• Exact wording of any messages that appeared on your screen• A description of what you were doing and what happened• A description of how you tried to solve the problem• Error Codes (see LED Indicator Troubleshooting on page 203)13.2 MaintenanceMaintenance tasks include keeping the hardware free of dust and dirt and possibly updating the iVu firmware as newversions become available.Cleaning the SensorRegularly remove any dust or dirt from the device using a soft cloth. If needed, slightly dampen the cloth with a weaksolution of neutral detergent. Avoid getting dirt on the imager (the area behind the lens). If the imager is dirty, use anti-static compressed air to blow off the dust.iVu Plus TG Gen2 Image Sensor204 www.bannerengineering.com - Tel: 763.544.3164 |
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