548 9424200994 Rev Nwithdrawn and any unsaved changes are lost. When activity at a port is no longer required, access shouldbe terminated.Obtaining data or reports from the BE1-11g never requires password access. The security log is anexception, as it requires Administrator access.Inputs and OutputsProgrammable Inputs Do Not Operate as ExpectedStep 1. Verify that all wiring is properly connected. Refer to the Typical Connections chapter.Step 2. Confirm that the inputs are programmed properly.Programmable Outputs Do Not Operate as ExpectedStep 1. Verify that all wiring is properly connected. Refer to the Typical Connections chapter.Step 2. Confirm that the outputs are programmed properly.Step 3. Confirm that the output is not being set by other means. There can be more than oneconnection to an output (check the physical outputs tab in BESTlogicPlus). Also, check that theoutput override is not set for the output.Metering/DisplayIncorrect Display of CurrentStep 1. Verify that all wiring is properly connected. Refer to the Typical Connections chapter.Step 2. Ensure that the proper current is present at BE1-11g current sensing inputs IA1 (D1/D2), IB1(D3/D4), IC1 (D5/D6), and IG1 (D7/D8). If two sets of CTs are present, also verify propercurrent at IA2 (F1/F2), IB2 (F3/F4), IC2 (F5/F6), and IG2 (F7/F8).Step 3. Verify that the current transformer ratio and sensing configuration is correct.Step 4. Confirm that the current sensing transformers are correct and properly installed.Incorrect Display of VoltageStep 1. Verify that all wiring is properly connected. Refer to the Typical Connections chapter.Step 2. Ensure that the proper voltage is present at BE1-11g voltage sensing inputs VA (C13), VB(C14), VC (C15), and VN (C16).Step 3. Verify that the voltage transformer ratio and sensing configuration is correct.Step 4. Confirm that the voltage sensing transformers are correct and properly installed.General OperationWhy won't the Trip LED reset when I press the Reset key on the front panel?The Reset key is context sensitive. To reset the Trip LED or the targets, the Targets screen must bedisplayed. To reset the alarms, the Alarms screen must be displayed.Do I have to log in to reset the targets or alarms?It depends on the security setup. You can reset the targets or alarms through a specific port withoutlogging in if the Unsecured Access Level is set to Operator or higher on that port. Target and alarm resetcan also be set outside of security control, allowing reset through the front-panel interface without loggingin. Refer to the Security chapter for more information.Troubleshooting BE1-11g
