Transportation OptionsWarranty service can generally be completed while youwait. However, if you are unable to wait, GM helpsto minimize your inconvenience by providing severaltransportation options. Depending on the circumstances,your dealer can offer you one of the following:Shuttle ServiceParticipating dealers can provide shuttle service to getyou to your destination with minimal interruption ofyour daily schedule. This includes one-way or round tripshuttle service to a destination up to 10 miles (16 km)from the dealership.Public Transportation orFuel ReimbursementIf your vehicle requires warranty repairs, and publictransportation is used instead of the dealer’s shuttleservice, the expense must be supported by originalreceipts and can only be up to the maximum amountallowed by GM for shuttle service. In addition, forU.S. customers, should you arrange transportationthrough a friend or relative, limited reimbursementfor reasonable fuel expenses may be available.Claim amounts should reflect actual costs and besupported by original receipts. See your dealer forinformation regarding the allowance amounts forreimbursement of fuel or other transportation costs.Courtesy Rental VehicleYour dealer may arrange to provide you with a courtesyrental vehicle or reimburse you for a rental vehiclethat you obtain if your vehicle is kept for a warrantyrepair. If you obtain a rental vehicle on your own, pleasesee your dealer for the maximum number of daysallowed and the allowance per rental day. Rentalreimbursement must be supported by original receipts.This requires that you sign and complete a rentalagreement and meet state, local, and rental vehicleprovider requirements. Requirements vary andmay include minimum age requirements, insurancecoverage, credit card, etc. You are responsible forfuel usage charges and may also be responsible fortaxes, levies, usage fees, excessive mileage, or rentalusage beyond the completion of the repair.It may not be possible to provide a like-vehicle as acourtesy rental.7-10
