Cadillac 2011 Escalade ESC Owner's Manual

Black plate (10,1)Cadillac Escalade EXT Owner Manual - 201113-10 Customer InformationServices Not Included inRoadside Service. Impound towing caused byviolation of any laws.. Legal fines.. Mounting, dismounting,or changing of snow tires,chains, or other traction devices.. Towing or services for vehiclesdriven on a non-public road orhighway.Services Specific toCanadian‐Purchased Vehicles. Fuel delivery: Reimbursementis approximately $5 Canadian.Diesel fuel delivery may berestricted. Propane and otherfuels are not provided throughthis service.. Lock-Out Service: Vehicleregistration is required.. Trip Routing Service: Limit ofsix requests per year.. Trip Interruption Benefits andService: Pre-authorization,original detailed receipts, and acopy of the repair orders arerequired. Once authorization hasbeen received, the RoadsideService advisor will help youmake arrangements and explainhow to receive payment.. Alternative Service: Ifassistance cannot be providedright away, the Roadside Serviceadvisor may give you permissionto get local emergency roadservice. You will receivepayment, up to $100, aftersending the original receipt toRoadside Service. Mechanicalfailures may be covered,however any cost for parts andlabor for repairs not covered bythe warranty are the ownerresponsibility.Roadside Service(Mexico)Roadside Service is available24 hours a day, 365 days ofthe year.For detailed information aboutRoadside Service, please see thebrochure provided with your newvehicle or visit our website at:www.cadillac.com.mx. Navigatethe site and click on “Asistenciaen el Camino.” E-mailcorrespondence should be sentto: asistencia.cadillac@gm.com.To contact Roadside Service byphone, use the following numbers:Mexico01-800-466-0805United States1-866-466-8906Canada1-800-268-6800