Reporting Safety DefectsReporting Safety Defects to theUnited States GovernmentIf you believe that your vehicle has a defect which couldcause a crash or could cause injury or death, youshould immediately inform the National Highway TrafficSafety Administration (NHTSA), in addition to notifyingGeneral Motors.If NHTSA receives similar complaints, it may open aninvestigation, and if it finds that a safety defect exists ina group of vehicles, it may order a recall and remedycampaign. However, NHTSA cannot become involved inindividual problems between you, your dealer orGeneral Motors.To contact NHTSA, you may either call the Auto SafetyHotline toll-free at 1-800-424-9393 (or 366-0123 inthe Washington, D.C. area) or write to:NHTSA, U.S. Department of TransportationWashington, D.C. 20590You can also obtain other information about motorvehicle safety from the hotline.Reporting Safety Defects to theCanadian GovernmentIf you live in Canada, and you believe that your vehiclehas a safety defect, you should immediately notifyTransport Canada, in addition to notifying GeneralMotors of Canada Limited. You may write to:Transport Canada330 Sparks StreetTower COttawa, Ontario K1A 0N5Reporting Safety Defects toGeneral MotorsIn addition to notifying NHTSA (or Transport Canada) ina situation like this, we certainly hope you’ll notify us.Please call us at 1-800-458-8006, or write:Cadillac Customer Assistance CenterCadillac Motor Car DivisionP.O. Box 33169Detroit, MI 48232-5169In Canada, please call us at 1-800-263-3777 (English)or 1-800-263-7854 (French). Or, write:Customer Communication Centre, 163-005General Motors of Canada Limited1908 Colonel Sam DriveOshawa, Ontario L1H 8P77-10
