305TroubleshootingProblems and SolutionsMake sure the printed sheets are not sticking to the surface below due to static clingStatic cling between the sheet and the surface of the desk or work table could stop feeding,causing the printer to print repeatedly over the same area without advancing the paper,especially when using High Gloss Film or Back Print Film. When printing with these specialmedia, set a sheet of plain paper in back of the printer where the sheets are ejected beforestarting the print job. Screen colors and the printed colors do not matchThe colors on the printout are unsatisfactory. For example, on-screen blue is printed purpleor deep red, or on-screen light green appears deep green or weak yellow (strong red). Lightgreen appears deep green (weak yellow).Determine if the print head needs to be cleanedThe print head could be clogged or the ink may have run out when the colors on the printoutdo not match the screen.Print a Nozzle Check Pattern.Printing a Nozzle Check PatternClean the print head.Cleaning the Print Head12BJC-55.book Page 305 Tuesday, August 15, 2000 2:08 AM
