328TroubleshootingProblems and Solutions “Type x Error” appears on the screenThis is a Macintosh printer error where “x” is replaced with a number.Determine if any other software applications are openIf you are running other software applications during a print job, it is possible that therequired amount of memory may not be available for the print job and result in this error.Close all software applications and start the print job again.Determine if sufficient memory is availableRefer to the application software manual to verify that you have enough memory to run thesoftware application. If you do not have sufficient memory, add memory (RAM). Refer toyour computer documentation for details about adding memory.Check to see if there is sufficient available space on the hard disk of your computerAn error could occur if there is not enough space available on the hard disk of yourcomputer. Secure enough hard disk space by deleting unnecessary files to create enoughspace for the creation of temporary files during printing.Determine if there is any problem with the document fileIf unknown characters and letters are printed only for a specific document file, then theproblem may exist within that file, or the software application that you are using. In thiscase, try typing the same text in a newly created file. If the new document prints normallythen the problem exists in the original document file. If the same problem occurs with thenew file, call the Canon Customer Care Center.Before You Call For ServiceGetting Help From CanonMacintoshBJC-55.book Page 328 Tuesday, August 15, 2000 2:08 AM
