453Using the Optional IS-12 Color Image Scanner CartridgeScanner ProblemsCannot Install Scanner DriverCheck 1 DID YOU FOLLOW THE SCANNER DRIVER INSTALLATIONINSTRUCTIONS ?Installing the IS Scan SoftwareIf an error occurred during installation and you had to shut down theinstallation procedure, you may not be able to install the scanner driverbecause Windows is no longer stable. Restart Windows and then re-installthe scanner software.Check 2 ARE ANY OTHER APPLICATION PROGRAMS RUNNING ?The scanner driver installation program may not execute successfully if it isrun with other applications running in the background.Before you run the installation program again, shut down all otherapplication programs.Check 3 DID YOU SPECIFY THE CORRECT CD-ROM DRIVE FORINSTALLATION ?Double-click the My Computer icon, then double-click the CD-ROM icon onthe Windows desktop.Installing the IS Scan Software• The drive name (E: for example) varies according to how your system isset up.WindowsWindowsNoteBJC-55.book Page 453 Tuesday, August 15, 2000 2:08 AM
