Chapter 9 Frequently Asked Questions 9-5FrequentlyAskedQuestions❏ Is the C50 warm to the touch?The unit might have overheated and shut down. Turn the unit off and let itcool down for several minutes but less than one hour, or you might loseinformation registered in memory. Try using it again.❏ Are you not able to make copies?The HOOK button might be pressed. You cannot make copies if the HOOKbutton is pressed. Press the HOOK button to release it.Documents Are Not Printing Correctly.❏ Is the operation panel blank?You might have a power problem. Check that the AC adapter is pluggedsecurely into the unit, and that your electrical source is OK.❏ Is the C50 warm to the touch?The unit might have overheated and shut down. Turn the unit off and let itcool down for several minutes but less than one hour, or you might loseinformation registered in memory. Try using it again.❏ Is the ALARM light is on?Turn off the C50 unit. Wait 15 seconds and plug it in again to turn onpower. The ALARM light should go out. Also check to see if paper isjammed.❏ Does paper not come out of the printer?Check that you have a bi-directional parallel cable connecting the C50 unitto your PC. Check your computer’s set-up to be sure the primary parallelport is set to the appropriate printer port, for example, LPT1 or LPT2. Makesure the Print Setup option of your printing application shows Canon C50Printer as the printer selected.❏ Is the printing not fast enough?The print options you have selected might be too complex. Set printoptions to the basics, such as standard quality, automatic print model, andso on.
