F50 User’s Manual70Troubleshooting Print QualityDevice time Paper not Make sure the paper is loaded and aligned correctly in the multi-out on correctly loaded purpose tray. See “Loading Paper” on page XX.computer and alignedPaper jam Clear any paper jams. See “Clearing Paper Jams” on page XX.Error: writing F50 is unplugged Plug in the F50 and try printing again.to LPT1F50 turned off Power up the F50 and try printing again.F50 not connected Check the printer cables and ensure they are securely connected.Then try printing again.Paper jam Clear any paper jams. See “Clearing Paper Jams” on page XX.Problem Possible Cause Try ThisPrintouts in Application does Try printing from a different application.black only not support colorprintingPrinthead requires Print a Nozzle Check Pattern to determine if the printhead requirescleaning cleaning. See “Printing a Nozzle Check Pattern” on page XX forinstructions on evaluating the printout. If the printhead requirescleaning, see “Cleaning the Printhead” on page XX.Printhead not Make sure the printhead is installed properly.installed properlyPrintout Printhead requires Print a Nozzle Check Pattern to determine if the printhead requirescontains cleaning cleaning. See “Printing a Nozzle Check Pattern” on page XX forsmudges, instructions on evaluating the printout. If the printhead requiresspotting or cleaning, see “Cleaning the Printhead” on page XX.white streaksPrinting on wrong Some paper types have a correct side for printing. Try turning theside of paper paper over and printing on the other side.Printhead not Make sure the printhead is installed correctly.installed properlyOne or more ink Check if one or more ink tanks are empty. See “Monitoring Ink Levels”tanks are empty on page XX. If an ink tank is empty, see “Replacing and Ink Tank” onpage XX.Printhead not Align the printhead. See “Aligning the Printhead” on page XX.aligned afterinstallationUnsupported Make sure you are using a print media supported by the F50. See theprint media inside back cover for a list of supported media.Problem Possible Cause Try ThisF50 Chapter 9.qxd 06/01/2001 4:09 PM Page 70