Cause ActionThick paper is used.Paper is curled.If you set the machine to prevent paper abrasion, the clearance betweenthe Print Head and the loaded paper is widened.If the printing surface is abraded even with the media type set correctly tomatch the loaded paper, set the machine to prevent paper abrasion.When copying or printing directly, see "If printing surface abrasion is notresolved even after taking the actions above:" on page 126.When printing from a computer, follow the procedure below.1. Open the printer properties dialog box.2. Click the [Maintenance] tab and then [Custom Settings].~ ImportantIn Windows XP or Windows 2000When not logged on as a computer administrator or Administrators,you cannot open the [Custom Settings] dialog box.For further information on how to log on as an administrator, refer toyour Windows documentation.3. Select the [Prevent paper abrasion] check box and click [Send].4. Click [OK] when the confirmation message appears.1. Open the [Canon IJ Printer Utility] dialog box.2. Select [Custom Settings] from the pop-up menu.3. Select [Prevent paper abrasion.].W NoteClear the [Prevent paper abrasion] check box once printing is complete.When [Prevent paper abrasion] is selected in the printer properties dialogbox (Windows) or selected from [Custom Settings] in the Canon IJ PrinterUtility dialog box (Macintosh), the setting is also applied under directprinting with the digital camera.If all four corners or the printing surface of the paper is curled, the papermay become dirty or the paper may not feed properly. Use the paper aftercorrecting paper curl as follows.1. Face up the printing surface (A), and cover it with a non-printing regularpaper to avoid staining or scratching the surface.2. Roll up the paper in a direction opposite to paper curl as the figurebelow.--,.&.-- (A)3. Check the printing paper if paper is corrected within approximately 2 to5 mm I O.OS" to 0.2" in (B).I (A)····....·.. ··· ....~··· ..·..········f~·~ ..(B)It is recommended to print the curl-corrected paper one sheet at a time.Chapter 9 Troubleshooting 125