Canon iPF800 Series Service Manual

Also see for imagePROGRAF iPF810: Brochure Troubleshooting guide Brochure & specs User manual

Contents

Chapter 88-5Hardware error.03130000-2E21Turn off printer,wait,then turn on again.03130000-2E21 IEEE1394 interface error Check that the optionalIEEE1394 board is mounted.Check the cable connection.Paper size not detected.Reload paper.03010000-200A Unable to detect the paper width (Paper loaded at animproper position)Reload the paperPaper jam.Press Load/Eject andreload the paper.03010000-2E27 Paper jam during feeding/printing/ejection Reload the paperPaper size not detected.Lift the release lever andreload the paper.03010000-200C Roll media loading size detection failure Reload the roll media.Cannot adjust eccentric.Press Online to clear theerror.03863000-2822 Eccentricity correction disabled Check to see if paper has not jammed.Sheet printing is selected.Press Load/Eject and loadsheets.03860002-2E02 Data with a cut sheet specification has been receivedbut no cut sheets are loaded.Load cut sheets at the paper tray port.Roll printing is selected,but sheets are loaded.Press OK, remove thesheets, and load a roll.03860002-2E0A Data with a roll media specification has been receivedwhen a cut sheet tray is loaded.Replace with roll media.Roll printing is selected.Press Load/Eject and loada roll.03060A00-2E00 Data with a roll media specification has been receivedbut no roll media are loaded.Load roll media.No Roll Feed Unit.Turn printer off andinstall roll feed unit.03060A00-2E0E Roll media unit not installed Install the roll media unit.The roll is empty.Lift the release lever andreplace the roll.03060A00-2E1B Roll media end Renew the supply of roll media.Wrong paper feed slot forthis paper type.Press Load/Eject andreload the paper.03061000-2E15 Paper type mismatch Check the type of paper that can be fed and reload thepaper.Manual printing isselected, but a roll isloaded.Press Load/Eject andremove the roll.03860001-2E0C Data with a cut sheet specification has been receivedwhen roll media are loaded.Load cut sheets at the paper tray port.Hardware error.03130031-291DTurn off printer, wait,then turn on again.03130031-291D Spur cam sensor detection failure Check the spur cam sensor.Hardware error.03130031-2E23Turn off printer, wait,then turn on again.03130031-2E23 Cutter unit failure Check the cutter unit.Hardware error.03130031-2E14Turn off printer, wait,then turn on again.03130031-2F14 Writing to the ASIC register disabled Replace the main controller PCBHardware error.03130031-2E16Turn off printer, wait,then turn on again.03130031-2F16 Mist fan error Check the mist fan.Hardware error.03130031-2E17Turn off printer, wait,then turn on again.03130031-2F17 Suction fan lock detection error Check the suction fan.Hardware error.03130031-2E20Turn off printer, wait,then turn on again.03130031-2F20 Purge motor cam position error Check the purge unit.Display massage Code* Condition detected Action