Troubleshooting 119CO N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T — Bypass powerprotection devices, power strips, and extension cables to verify that thecomputer turns on.EL I M I N A T E P O S S I B L E I N T E R F E R E N C E — Turn off nearby fans, fluorescent lights,halogen lamps, or other appliances.AD J U S T T H E P O W E R P R O P E R T I E S — See "Configuring Power ManagementSettings" on page 48.RE S E A T T H E M E M O R Y M O D U L E S — If the computer power light turns on, but thedisplay remains blank, reinstall the memory modules (see "Memory" on page 142).Printer ProblemsFill out the "Diagnostics Checklist" on page 159 as you complete these checks.CAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in the Product Information Guide.NOTE: If you need technical assistance for your printer, contact the printer’smanufacturer.CH E C K T H E P R I N T E R D O C U M E N T A T I O N — See the printer documentation forsetup and troubleshooting information.EN S U R E T H A T T H E P R I N T E R I S T U R N E D O NCH E C K T H E P R I N T E R C A B L E C O N N E C T I O N S —• See the printer documentation for cable connection information.• Ensure that the printer cables are securely connected to the printer andthe computer.TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working bytesting it with another device, such as a lamp.VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y WI N D O W S —1 Click Start →Control Panel→Hardware and Sound→Printers.2 Right-click the printer icon.3 Click Properties, and then click the Ports tab. For a parallel printer, ensurethat the Print to the following port(s): setting is LPT1 (Printer Port). Fora USB printer, ensure that the Print to the following port(s): setting is USB.RE I N S T A L L T H E P R I N T E R D R I V E R — See the printer documentation forinstructions.
