Finding Information 15• Solutions — Troubleshooting hints andtips, articles from technicians, onlinecourses, and frequently asked questions• Community — Online discussion withother Dell customers• Upgrades — Upgrade information forcomponents, such as the memory, harddrive, and operating system• Customer Care — Contact information,service call and order status, andwarranty and repair information• Service and support — Service callstatus, support history, service contract,and online discussions with support• Dell Technical Update Service —Proactive e-mail notification of softwareand hardware updates for your computer• Reference — Computerdocumentation, details on mycomputer configuration, productspecifications, and white papers• Downloads — Certified drivers,patches, and software updates• Notebook System Software (NSS) — Ifyou reinstall the operating system onyour computer, you should also reinstallthe NSS utility. NSS automaticallydetects your computer and operatingsystem, and installs the updatesappropriate for your configuration,providing critical updates for youroperating system and support for Dell3.5-inch USB floppy drives, Intel®processors, optical drives, and USBdevices. NSS is necessary for correctoperation of your Dell computer.Dell Support Website — support.dell.comNOTE: Select your region or businesssegment to view the appropriate support site.To download Notebook System Software:1 Go to support.dell.com, select yourcountry/region, and then clickDrivers & Downloads.2 Enter your Service Tag or productmodel, and then click Go.3 Select your operating system andlanguage, and then click Find Downloads,or under Downloads Search, search forthe keyword Notebook System Software.NOTE: The support.dell.com user interfacemay vary depending on your selections.What Are You Looking For? Find It Here
