Troubleshooting Guide 449FILE LOCATION: C:\Users\fxstdpc-admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fmD E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LYFogBead-Carry-Out (BCO)Action Yes No1 Execute the PHD Refresh Mode.a Launch the Tool Box, and click RefreshMode on the Diagnosis tab.b After you start the Drum Refresh Mode,click Chart Print on the Diagnosis tab.c Click the 4 Colors Configuration Chartbutton.The 4 Colors Configuration Chart is printed.Does this solve your problem?The task iscomplete.Go to action 2.2 Replace the PHD unit if you have a spare unit.a Replace the PHD unit. See "Replacing thePrint Head Device (PHD) Unit" and"Installing a PHD Unit."b After you replace the PHD unit, click ChartPrint on the Diagnosis tab.c Click the 4 Colors Configuration Chartbutton.The 4 Colors Configuration Chart is printed.Does this solve your problem?The task iscomplete.Contact Dell.