Troubleshooting Guide 453FILE LOCATION: C:\Users\fxstdpc-admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fmD E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LYWrinkled/Stained paperAction Yes No1 Locate the cause of the problem using the PitchConfiguration Chart.a Launch the Tool Box, and click Chart Printon the Diagnosis tab.b Click the Pitch Configuration Chart button.The Pitch Configuration Chart is printed.Does the output match with the pattern for augermark?Go to action 2. Contact Dell.2 Execute the Clean Developer.a Launch the Tool Box, and click CleanDeveloper on the Diagnosis tab.b Click the Start button.c After you execute the Clean Developer, clickChart Print on the Diagnosis tab.d Click the Pitch Configuration Chart button.The Pitch Configuration Chart is printed.Does this solve your problem?The task iscomplete.Go to action 3.3 Replace the PHD unit if you have a spare unit.See "Replacing the Print Head Device (PHD)Unit " and " Installing a PHD Unit ."Does this solve your problem?The task iscomplete.Contact Dell.