316NOTE: Refer to Mac OS User’s Guide that came with your computer for further information on Mac OS errormessages.Common Linux Problems“Fail To Print”, “A printertimeout error occurred.”messages appear.These messages may appear during printing. Just keep waiting until the machine finishesprinting. If the message appears in standby mode or after printing has been completed,check the connection and/or whether an error has occurred.Condition Suggested solutionsCondition Suggested solutionsThe printer doesn’t print. • Check if the printer driver is installed in your system. Open MFP configurator and switch tothe Printers tab in Printers configuration window to look at the list of available printers.Ensure that your printer is displayed on the list. If not, please, invoke Add new printer wizardto set up your device.• Check if the printer is started. Open Printers configuration and select your printer on theprinters list. Look at the description in the Selected printer pane. If its status contains“(stopped)” string, please, press the Start button. After that normal operation of the printershould be restored. The “stopped” status might be activated when some problems in printingoccurred. For instance, this could be an attempt to print document when MFP port is claimedby a scanning application.• Check if the MFP port is not busy. Since functional components of MFP (printer and scanner)share the same I/O interface (MFP port), the situation of simultaneous access of different“consumer” application to the same MFP port is possible. To avoid possible conflicts, onlyone of them at a time is allowed to gain control over the device. The other “consumer” willencounter “device busy” response. You should open MFP ports configuration and select theport assigned to your printer. In the Selected port pane you can see if the port is occupied bysome other application. If this is the case, you should wait for completion of the current job orshould press Release port button, if you are sure that the present owner is not functioningproperly.• Check if your application has special print option such as “-oraw”. If “-oraw” is specified inthe command line parameter then remove it to print properly. For Gimp front-end, select“print” “Setup printer” and edit command line parameter in the command item.
