ServicesRight-click Windows Image Acquisition , andthen click Start.Cannot scan using TWAIN or WIAon s Server 2008 computer.Install the Desktop Experien re on the computer.To ins Experience:Click Start, point to Admine Tools, and then clickServer Manager.Under Features Summary click Add Features.Select the Desktop Experience check box, clickNext, and then click InstallRestart the computer.Option ProblemsIf an opti not operate correctly following installation or stops working:Turn off the multifunction wait for 10 seconds, and then turn on the multifunction printer.If es not fix the problem, unplug the multifunction printer, and check ction betweenthe option and the multifunction printer.Print the system settings page to see if the option is listed Installed Options list. If theoption is not listed, reinstall e "Printing a System Settings Pag(See 15.)".Ensure the opt selected in the printer driver you are using.The follo le lists printer options and corrective actions for related pro If the suggestedcorrective action does not correct the proble customer service.oblem Actiontional tray · Ensure the optional 550-sheet paper feeder is correctly con he multifunctionprinter. Reinstall the feeder. See "Removing the Optional 550-Sheet PaperFeeder(See 26.)" and "Installing the Optional 550 aper Feeder(See 8.)".· Ensure the print media is orrectly. See "Loading Print Media in S and OptionalTrays(See 10.)" for more information.er · sure the duplexer is correctly installed. Reinstall the duplexer. See "Removingthe Optional Duplexer(See 26.)" and "Installing a Duplexer(See 8.)".Memory card· Ensure the memory ca rely connected to the printer system board.Multi-protocol card· Ensure the card y inserted to the correct slot.· Ensure you are using the correct card.