Contents - Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- notices and safety information
- safety information
- General information
- Options
- Printer configurations
- Fully configured model
- Supported paper sizes, types, and weights
- Paper types and weights supported by the printer
- Tools required
- Acronyms
- Diagnostic information
- Confirm the installation status
- User attendance messages
- Error code table 1
- Service checks
- Sensor (narrow media) service check
- Sensor (duplex input) service check (external duplex only)
- Sensor (pass through) service check
- Sensor (input) lingering jam service check
- Sensor (input) early jam service check
- Sensor (input) static jam service check
- Sensor (fuser output) lingering jam service check
- Sensor (fuser output) static jam service check
- Sensor (narrow media) late jam service check
- Sensor (narrow media) static jam service check
- Sensor (duplex input) late jam service check
- Sensor (duplex input) lingering jam service check
- Sensor (duplex input) static jam service check
- Sensor (pass through) late jam service check
- Sensor (pass through) lingering jam service check
- Sensor (pass through) static jam service check
- Sensor (stapler pass through) late jam service check
- Sensor (stapler pass through) static jam service check
- Sensor (output pass through) lingering jam service check
- Sensor (output pass through) static jam service check
- Sensor (mailbox empty) late jam service check
- Sensor (mailbox empty) lingering jam service check
- Sensor (toner empty) service check
- Image quality trouble
- Image Quality
- Blank print (no print)
- Solid black
- Vertical lines and bands (process direction)
- Horizontal white stripes or bands (side to side direction)
- Vertical stripes (process direction)
- Horizontal stripes (side to side direction)
- Partial lack
- Spots
- After image
- Background (fog)
- Skew
- Media damage
- no fuse
- Network service check
- Diagnostic aids
- Accessing service menus (models 5230n/dn, 5350dn, and 5530dn)
- Diagnostics mode (models 5230n/dn, 5350dn, and 5530dn)
- Exiting Diagnostics mode (models 5230n/dn, 5350dn, and 5530dn)
- Quick Test
- PRINT TESTS
- HARDWARE TESTS
- USB HS Test Mode
- RFID Option Test
- DUPLEX TESTS
- Top Margin (duplex)
- Motor Test (duplex)
- Feed Tests (input tray)
- Feed To All Bins
- Sensor Test (Output Expander)
- Sensor Tests (5-bin mailbox)
- BASE SENSOR TEST
- Perm Page Count (permanent page count)
- Edge to Edge
- Print Contrast
- REPORTS
- Clear Log
- Configuration menu (CONFIG MENU) (models 5230n/dn, 5350dn, and 5530dn)
- Maintenance page counter reset (Reset Cnt)
- SIZE SENSING
- Factory Defaults
- Best Speed
- Accessing service menus (model T656)
- Entering Diagnostics Menu (model T656)
- Registration (printer)
- Input source tests
- Panel Test
- DRAM Test
- Quick Test (duplex)
- Left Margin (duplex)
- Duplex Feed 1
- Sensor Test (input tray)
- DEVICE TESTS
- PRINTER SETUP
- Configuration ID
- EP Defaults
- Gap Adjust
- Print Log
- Configuration menu (CONFIG MENU) (model T656)
- Configuration menu (CONFIG MENU) (model T656)
- Reset Maintenance Counter
- Print Quality Pages
- Panel Menus
- Energy Conserve
- Paper Prompts
- Disk Encryption
- Wipe Disk
- LES Applications
- USB speed
- Printer overview
- Printer theory
- Models 5350dn and 5530dn paper path rolls and sensors
- Side guide
- Pick arm assembly
- Switch (media size)
- Paper sizes supported by the printer
- Registration
- Transfer
- Polygon printhead assembly
- Oscillating printhead assembly
- Fuser
- Heat roll
- Type 2 fuser unit assembly
- Drive
- Electrical components and controller
- System card assembly
- Fuser warm-up
- Charge
- Development
- Cleaning
- Auto density sensing
- High Capacity Input Tray (HCIT) tray assembly
- sheet/550-sheet tray assembly
- Media level sensing
- Sensor (media empty)
- Media transport path
- Models 5350dn and 5530dn paper path, rolls, and sensors
- Wear strips
- Sensor (media low)
- Duplex
- Models 5350dn and 5530dn duplex paper path
- Duplex drive motor assembly
- Understanding jam numbers and locations
- and 203 paper jams
- paper jam
- Front paper jams
- paper jams (optional external duplex unit)
- paper jams
- staple jam
- Security Reset Jumper
- Printer skew specifications
- Print Registration
- Repair Information
- Adjustments
- Oscillating printhead assembly electronic adjustment
- Alignment assembly adjustment
- Fuser solenoid adjustment
- Removals
- Connection access cover, rear removal
- Connection bezel assembly, rear removal (5350dn and 5530dn)
- Cover assembly, rear lower removal (5230n/dn)
- Door assembly, rear removal
- Duplex assembly removal (5350dn, 5530dn, and T656)
- Duplex cooling fan removal (5350dn, 5530dn, and T656)
- Duplex drive motor assembly removal (5350dn, 5530dn, and T656)
- Duplex input sensor assembly removal (5350dn, 5530dn, and T656)
- Duplex guide assembly, front removal (5350dn, 5530dn, and T656)
- Fuser access door assembly removal
- Fuser drive release linkage removal
- Fuser wiper cover assembly removal
- HVPS card assembly removal
- Laser cover removal
- LCD screen bezel removal (5230n/dn, 5350dn, and 5530dn)
- LVPS card assembly removal (5230n/dn)
- Main cooling fan removal
- Main drive motor assembly removal
- Media out actuator removal
- Media support removal
- MPF cam gear removal
- MPF media out actuator removal
- MPF pick solenoid assembly removal
- MPF tray door assembly removal (5230n/dn, 5350dn, and 5530dn)
- Operator panel latch assembly removal (5230n/dn, 5350dn, and 5530dn)
- Operator panel door assembly removal (5230n/dn, 5350dn, and 5530dn)
- Operator panel hinge assembly, left removal (5230n/dn, 5350dn, and 5530dn)
- Operator panel hinge assembly, right removal (5230n/dn, 5350dn, and 5530dn)
- Operator panel door assembly removal (T656)
- Operator panel cover latch assembly removal (T656)
- Output cover assembly removal
- Pick arm assembly removal
- Pick roll assembly removal
- Print cartridge clamp assembly removal
- Print cartridge ID connector assembly removal
- Printhead assembly removal (5230n/dn)
- Printhead assembly removal (5350dn, 5530dn, and T656)
- Redrive assembly removal
- Side cover, left removal (5230n/dn)
- Side cover, left removal (5350dn, 5530dn, and T656)
- Side cover, right removal (5350dn, 5530dn, and T656)
- Sensor (duplex input) removal (5350dn, 5530dn, and T656)
- Sensor (media level) removal
- Sensor (toner empty) removal
- Sensor shield assembly removal
- Sensor (standard bin exit) removal
- Switch (media size) assembly removal
- System card assembly removal
- NVM card assembly removal
- Transfer roll assembly removal
- Transfer roll bracket assembly, left removal
- Transfer roll bracket assembly, right removal
- Transfer deflector removal
- Option removals
- bin mailbox left outer cover removal
- bin mailbox right outer cover removal
- bin mailbox right inner cover removal
- bin mailbox top cover removal
- bin mailbox media bin full actuator removal
- bin mailbox sensor (pass through) removal
- bin mailbox sensor (media bin empty) removal
- bin mailbox controller card assembly removal
- bin mailbox static brush mylar assembly removal
- bin mailbox media bin fifth deflector removal
- bin mailbox media bin first through fourth deflector removal
- bin mailbox media bin extension assembly removal
- bin mailbox transport solenoid removal
- bin mailbox sensor (deflector gate HP) removal
- sheet option tray assembly
- sheet media tray assembly removal
- sheet media out actuator removal
- sheet controller card assembly removal
- sheet pick arm bracket assembly removal
- sheet bellcrank recoil spring removal
- sheet frame assembly removal
- sheet option drive shaft with spring removal
- High capacity input tray (HCIT)
- High capacity input tray (HCIT) media tray assembly removal
- High capacity input tray (HCIT) tray cover, front removal
- High capacity input tray (HCIT) cover, rear removal
- High capacity input tray (HCIT) cover, right removal
- High capacity input tray (HCIT) cover, left removal
- High capacity input tray (HCIT) anti-tip latch assembly removal
- High capacity input tray (HCIT) drawer slide assembly removal
- High capacity input tray (HCIT) tray lift drive motor assembly removal
- High capacity input tray (HCIT) controller card assembly removal
- High capacity input tray (HCIT) media size actuator assembly removal
- High capacity input tray (HCIT) pick arm bracket assembly removal
- High capacity input tray (HCIT) tray closed latch with spring removal
- High capacity stacker rear door assembly removal
- High capacity stacker right cover removal
- High capacity stacker left cover removal
- High capacity stacker media output bin assembly removal
- High capacity stacker controller card cover panel removal
- High capacity stacker switch (media bin HP) removal
- High capacity stacker sensor (media bin full) assembly removal
- High capacity stacker controller card assembly (upper and lower) removal
- High capacity stacker right frame removal
- High capacity stacker left frame removal
- High capacity stacker upper deflector gate removal
- High capacity stacker sensor (pass through) removal
- High capacity stacker left mounting bracket removal
- High capacity stacker sensor (deflector gate HP) removal
- Installing / Removing the RFID UHF option
- Lower interface cable assembly removal
- Media size actuator removal
- Media tray catch spring removal
- Media tray roller catch assembly removal
- Output expander rear door assembly removal
- Output expander left inner cover removal
- Output expander right inner cover removal
- Output expander media output bin assembly removal
- Output expander sensors (media bin full) assembly removal
- Output expander sensor (media bin full) bracket assembly removal
- Output expander controller card removal
- Output expander sensor (pass through) removal
- Output expander deflector gate removal
- Output expander sensor (deflector gate HP) removal
- SFP stapler assembly rear door assembly removal
- SFP stapler assembly left cover removal
- SFP stapler assembly top cover removal
- SFP stapler assembly handle cover removal
- SFP stapler assembly LED sensor cover removal
- SFP stapler assembly sensor (finisher bin media present) removal
- SFP stapler assembly standard output bin LED and LED clear lens removal
- SFP stapler assembly tamper drive belt removal
- SFP stapler assembly tamper drive motor assembly removal
- SFP stapler assembly media stack flap and media stack flap actuator removal
- SFP stapler assembly stapler unit assembly removal
- SFP stapler assembly paddle drive motor assembly removal
- SFP stapler assembly sensor (media stack) removal
- SFP stapler assembly sensor (paddle HP) removal
- SFP stapler assembly sensor (stapler access door interlock) removal
- SFP stapler assembly sensor (tamper HP left and right) removal
- SFP stapler assembly sensor (bin full send) removal
- SFP stapler assembly sensor (bin full receive) removal
- SFP stapler assembly sensor (deflector HP) removal
- Stapler/stacker controller card assembly removal
- Sensor (HCIT pass through) with cable removal
- Sensor (pass through) with cable removal
- Tray roller catch assembly removal
- Upper interface cable assembly removal
- Connector locations and connections
- Preventive maintenance
- Scheduled maintenance
- Parts catalog
- Assembly 1: Covers
- Assembly 2: 5230n/dn, 5350dn, and 5530dn Operator panel
- Assembly 3: T656dne Operator panel, MPF and smart card
- Assembly 4: Drive motor assemblies and duplex
- Assembly 5: Media path and ducts
- Assembly 6: Printhead, charge, and transfer
- Assembly 7: Pick arm assembly, trays, and MPF
- Assembly 8: LVPS, fuser and electrical cables 1
- Assembly 9: HVPS, system card, and electrical cables 2
- Assembly 10: 250 Sheet option tray assembly
- Assembly 11: 550 Sheet option tray assembly
- Assembly 12: HCIT Sheet option tray assembly
- Assembly 13: SFP stapler assembly #1
- Assembly 14: SFP stapler assembly #2
- Assembly 15: SFP stapler assembly #3
- Assembly 16: SFP stapler assembly #4
- Assembly 17: 5-bin mailbox #1
- Assembly 18: 5-bin mailbox #2
- Assembly 19: High capacity stacker
- Assembly 20: Output expander
- Assembly 21: Envelope feeder and external duplex
- Assembly 22: RFID UHF Option assembly
- Assembly 23: Miscellaneous
- Assembly 24: Power cords
- Assembly 25: Universal trays and accessories
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Part number index
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Table of contents iiiTable of contentsTable of contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiiNotices and safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvLaser notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvLithium warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii-xxiSafety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiPreface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxivConventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxivGeneral information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1Maintenance approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2Available internal options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2Media handling options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2Printer configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3Basic model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3Fully configured model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4Supported paper sizes, types, and weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6Paper sizes supported by the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6Paper types and weights supported by the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7Paper types and weights supported by the output bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9Diagnostic information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1Confirm the installation status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Power-on Reset sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Entering Diagnostics mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2User attendance messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3Error code table 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14Service checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-120Sensor (input) service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-120Sensor (fuser output) service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-120Sensor (narrow media) service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-121Sensor (duplex input) service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-121Sensor (duplex input) service check (external duplex only) . . . . . . . . . . . . . . . . . . . . . . . . . . 2-122Sensor (duplex exit) service check (external duplex only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-122Sensor (pass through) service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-123Sensor (envelope feeder empty) service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-123Sensor (input) late jam service check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-123Sensor (input) lingering jam service check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-126Sensor (input) early jam service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-127Sensor (input) static jam service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-129Sensor (fuser output) late jam service check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-129Sensor (fuser output) lingering jam service check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-131Sensor (fuser output) static jam service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-132Sensor (narrow media) late jam service check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-133Sensor (narrow media) static jam service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-134Sensor (duplex input) late jam service check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-135Sensor (duplex input) lingering jam service check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-136Sensor (duplex input) static jam service check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-138Sensor (pass through) late jam service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-139
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