Contents - Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- notices and safety information
- safety information
- General information
- Options
- Printer configurations
- Fully configured model
- Supported paper sizes, types, and weights
- Paper types and weights supported by the printer
- Tools required
- Acronyms
- Diagnostic information
- Confirm the installation status
- User attendance messages
- Error code table 1
- Service checks
- Sensor (narrow media) service check
- Sensor (duplex input) service check (external duplex only)
- Sensor (pass through) service check
- Sensor (input) lingering jam service check
- Sensor (input) early jam service check
- Sensor (input) static jam service check
- Sensor (fuser output) lingering jam service check
- Sensor (fuser output) static jam service check
- Sensor (narrow media) late jam service check
- Sensor (narrow media) static jam service check
- Sensor (duplex input) late jam service check
- Sensor (duplex input) lingering jam service check
- Sensor (duplex input) static jam service check
- Sensor (pass through) late jam service check
- Sensor (pass through) lingering jam service check
- Sensor (pass through) static jam service check
- Sensor (stapler pass through) late jam service check
- Sensor (stapler pass through) static jam service check
- Sensor (output pass through) lingering jam service check
- Sensor (output pass through) static jam service check
- Sensor (mailbox empty) late jam service check
- Sensor (mailbox empty) lingering jam service check
- Sensor (toner empty) service check
- Image quality trouble
- Image Quality
- Blank print (no print)
- Solid black
- Vertical lines and bands (process direction)
- Horizontal white stripes or bands (side to side direction)
- Vertical stripes (process direction)
- Horizontal stripes (side to side direction)
- Partial lack
- Spots
- After image
- Background (fog)
- Skew
- Media damage
- no fuse
- Network service check
- Diagnostic aids
- Accessing service menus (models 5230n/dn, 5350dn, and 5530dn)
- Diagnostics mode (models 5230n/dn, 5350dn, and 5530dn)
- Exiting Diagnostics mode (models 5230n/dn, 5350dn, and 5530dn)
- Quick Test
- PRINT TESTS
- HARDWARE TESTS
- USB HS Test Mode
- RFID Option Test
- DUPLEX TESTS
- Top Margin (duplex)
- Motor Test (duplex)
- Feed Tests (input tray)
- Feed To All Bins
- Sensor Test (Output Expander)
- Sensor Tests (5-bin mailbox)
- BASE SENSOR TEST
- Perm Page Count (permanent page count)
- Edge to Edge
- Print Contrast
- REPORTS
- Clear Log
- Configuration menu (CONFIG MENU) (models 5230n/dn, 5350dn, and 5530dn)
- Maintenance page counter reset (Reset Cnt)
- SIZE SENSING
- Factory Defaults
- Best Speed
- Accessing service menus (model T656)
- Entering Diagnostics Menu (model T656)
- Registration (printer)
- Input source tests
- Panel Test
- DRAM Test
- Quick Test (duplex)
- Left Margin (duplex)
- Duplex Feed 1
- Sensor Test (input tray)
- DEVICE TESTS
- PRINTER SETUP
- Configuration ID
- EP Defaults
- Gap Adjust
- Print Log
- Configuration menu (CONFIG MENU) (model T656)
- Configuration menu (CONFIG MENU) (model T656)
- Reset Maintenance Counter
- Print Quality Pages
- Panel Menus
- Energy Conserve
- Paper Prompts
- Disk Encryption
- Wipe Disk
- LES Applications
- USB speed
- Printer overview
- Printer theory
- Models 5350dn and 5530dn paper path rolls and sensors
- Side guide
- Pick arm assembly
- Switch (media size)
- Paper sizes supported by the printer
- Registration
- Transfer
- Polygon printhead assembly
- Oscillating printhead assembly
- Fuser
- Heat roll
- Type 2 fuser unit assembly
- Drive
- Electrical components and controller
- System card assembly
- Fuser warm-up
- Charge
- Development
- Cleaning
- Auto density sensing
- High Capacity Input Tray (HCIT) tray assembly
- sheet/550-sheet tray assembly
- Media level sensing
- Sensor (media empty)
- Media transport path
- Models 5350dn and 5530dn paper path, rolls, and sensors
- Wear strips
- Sensor (media low)
- Duplex
- Models 5350dn and 5530dn duplex paper path
- Duplex drive motor assembly
- Understanding jam numbers and locations
- and 203 paper jams
- paper jam
- Front paper jams
- paper jams (optional external duplex unit)
- paper jams
- staple jam
- Security Reset Jumper
- Printer skew specifications
- Print Registration
- Repair Information
- Adjustments
- Oscillating printhead assembly electronic adjustment
- Alignment assembly adjustment
- Fuser solenoid adjustment
- Removals
- Connection access cover, rear removal
- Connection bezel assembly, rear removal (5350dn and 5530dn)
- Cover assembly, rear lower removal (5230n/dn)
- Door assembly, rear removal
- Duplex assembly removal (5350dn, 5530dn, and T656)
- Duplex cooling fan removal (5350dn, 5530dn, and T656)
- Duplex drive motor assembly removal (5350dn, 5530dn, and T656)
- Duplex input sensor assembly removal (5350dn, 5530dn, and T656)
- Duplex guide assembly, front removal (5350dn, 5530dn, and T656)
- Fuser access door assembly removal
- Fuser drive release linkage removal
- Fuser wiper cover assembly removal
- HVPS card assembly removal
- Laser cover removal
- LCD screen bezel removal (5230n/dn, 5350dn, and 5530dn)
- LVPS card assembly removal (5230n/dn)
- Main cooling fan removal
- Main drive motor assembly removal
- Media out actuator removal
- Media support removal
- MPF cam gear removal
- MPF media out actuator removal
- MPF pick solenoid assembly removal
- MPF tray door assembly removal (5230n/dn, 5350dn, and 5530dn)
- Operator panel latch assembly removal (5230n/dn, 5350dn, and 5530dn)
- Operator panel door assembly removal (5230n/dn, 5350dn, and 5530dn)
- Operator panel hinge assembly, left removal (5230n/dn, 5350dn, and 5530dn)
- Operator panel hinge assembly, right removal (5230n/dn, 5350dn, and 5530dn)
- Operator panel door assembly removal (T656)
- Operator panel cover latch assembly removal (T656)
- Output cover assembly removal
- Pick arm assembly removal
- Pick roll assembly removal
- Print cartridge clamp assembly removal
- Print cartridge ID connector assembly removal
- Printhead assembly removal (5230n/dn)
- Printhead assembly removal (5350dn, 5530dn, and T656)
- Redrive assembly removal
- Side cover, left removal (5230n/dn)
- Side cover, left removal (5350dn, 5530dn, and T656)
- Side cover, right removal (5350dn, 5530dn, and T656)
- Sensor (duplex input) removal (5350dn, 5530dn, and T656)
- Sensor (media level) removal
- Sensor (toner empty) removal
- Sensor shield assembly removal
- Sensor (standard bin exit) removal
- Switch (media size) assembly removal
- System card assembly removal
- NVM card assembly removal
- Transfer roll assembly removal
- Transfer roll bracket assembly, left removal
- Transfer roll bracket assembly, right removal
- Transfer deflector removal
- Option removals
- bin mailbox left outer cover removal
- bin mailbox right outer cover removal
- bin mailbox right inner cover removal
- bin mailbox top cover removal
- bin mailbox media bin full actuator removal
- bin mailbox sensor (pass through) removal
- bin mailbox sensor (media bin empty) removal
- bin mailbox controller card assembly removal
- bin mailbox static brush mylar assembly removal
- bin mailbox media bin fifth deflector removal
- bin mailbox media bin first through fourth deflector removal
- bin mailbox media bin extension assembly removal
- bin mailbox transport solenoid removal
- bin mailbox sensor (deflector gate HP) removal
- sheet option tray assembly
- sheet media tray assembly removal
- sheet media out actuator removal
- sheet controller card assembly removal
- sheet pick arm bracket assembly removal
- sheet bellcrank recoil spring removal
- sheet frame assembly removal
- sheet option drive shaft with spring removal
- High capacity input tray (HCIT)
- High capacity input tray (HCIT) media tray assembly removal
- High capacity input tray (HCIT) tray cover, front removal
- High capacity input tray (HCIT) cover, rear removal
- High capacity input tray (HCIT) cover, right removal
- High capacity input tray (HCIT) cover, left removal
- High capacity input tray (HCIT) anti-tip latch assembly removal
- High capacity input tray (HCIT) drawer slide assembly removal
- High capacity input tray (HCIT) tray lift drive motor assembly removal
- High capacity input tray (HCIT) controller card assembly removal
- High capacity input tray (HCIT) media size actuator assembly removal
- High capacity input tray (HCIT) pick arm bracket assembly removal
- High capacity input tray (HCIT) tray closed latch with spring removal
- High capacity stacker rear door assembly removal
- High capacity stacker right cover removal
- High capacity stacker left cover removal
- High capacity stacker media output bin assembly removal
- High capacity stacker controller card cover panel removal
- High capacity stacker switch (media bin HP) removal
- High capacity stacker sensor (media bin full) assembly removal
- High capacity stacker controller card assembly (upper and lower) removal
- High capacity stacker right frame removal
- High capacity stacker left frame removal
- High capacity stacker upper deflector gate removal
- High capacity stacker sensor (pass through) removal
- High capacity stacker left mounting bracket removal
- High capacity stacker sensor (deflector gate HP) removal
- Installing / Removing the RFID UHF option
- Lower interface cable assembly removal
- Media size actuator removal
- Media tray catch spring removal
- Media tray roller catch assembly removal
- Output expander rear door assembly removal
- Output expander left inner cover removal
- Output expander right inner cover removal
- Output expander media output bin assembly removal
- Output expander sensors (media bin full) assembly removal
- Output expander sensor (media bin full) bracket assembly removal
- Output expander controller card removal
- Output expander sensor (pass through) removal
- Output expander deflector gate removal
- Output expander sensor (deflector gate HP) removal
- SFP stapler assembly rear door assembly removal
- SFP stapler assembly left cover removal
- SFP stapler assembly top cover removal
- SFP stapler assembly handle cover removal
- SFP stapler assembly LED sensor cover removal
- SFP stapler assembly sensor (finisher bin media present) removal
- SFP stapler assembly standard output bin LED and LED clear lens removal
- SFP stapler assembly tamper drive belt removal
- SFP stapler assembly tamper drive motor assembly removal
- SFP stapler assembly media stack flap and media stack flap actuator removal
- SFP stapler assembly stapler unit assembly removal
- SFP stapler assembly paddle drive motor assembly removal
- SFP stapler assembly sensor (media stack) removal
- SFP stapler assembly sensor (paddle HP) removal
- SFP stapler assembly sensor (stapler access door interlock) removal
- SFP stapler assembly sensor (tamper HP left and right) removal
- SFP stapler assembly sensor (bin full send) removal
- SFP stapler assembly sensor (bin full receive) removal
- SFP stapler assembly sensor (deflector HP) removal
- Stapler/stacker controller card assembly removal
- Sensor (HCIT pass through) with cable removal
- Sensor (pass through) with cable removal
- Tray roller catch assembly removal
- Upper interface cable assembly removal
- Connector locations and connections
- Preventive maintenance
- Scheduled maintenance
- Parts catalog
- Assembly 1: Covers
- Assembly 2: 5230n/dn, 5350dn, and 5530dn Operator panel
- Assembly 3: T656dne Operator panel, MPF and smart card
- Assembly 4: Drive motor assemblies and duplex
- Assembly 5: Media path and ducts
- Assembly 6: Printhead, charge, and transfer
- Assembly 7: Pick arm assembly, trays, and MPF
- Assembly 8: LVPS, fuser and electrical cables 1
- Assembly 9: HVPS, system card, and electrical cables 2
- Assembly 10: 250 Sheet option tray assembly
- Assembly 11: 550 Sheet option tray assembly
- Assembly 12: HCIT Sheet option tray assembly
- Assembly 13: SFP stapler assembly #1
- Assembly 14: SFP stapler assembly #2
- Assembly 15: SFP stapler assembly #3
- Assembly 16: SFP stapler assembly #4
- Assembly 17: 5-bin mailbox #1
- Assembly 18: 5-bin mailbox #2
- Assembly 19: High capacity stacker
- Assembly 20: Output expander
- Assembly 21: Envelope feeder and external duplex
- Assembly 22: RFID UHF Option assembly
- Assembly 23: Miscellaneous
- Assembly 24: Power cords
- Assembly 25: Universal trays and accessories
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Part number index
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2-14 Service ManualError code table 1Errorcode ormessageError contents Description/Action Possible repair actions200.00 Sensor (input) areajam The media is jammed in thesensor (input) area. 1. Fan the media and check forobstructions.2. Go to sensor (input) servicecheck.See “Sensor (input) servicecheck” on page 2-120.200.01 Sensor (input)lingering jamSource = MPF, duplexor envelope feederThe media reached the sensor(input) but did not clear it withinthe specified time.1. Fan the media and check forobstructions.2. Go to sensor (input)lingering jam service check.See “Sensor (input) lingeringjam service check.” onpage 2-126.200.02 Sensor (input)lingering jam The media reached the sensor(input) but did not clear it withinthe specified time.1. Fan the media and ensure itis properly installed.2. Go to sensor (input)lingering jam service check.See “Sensor (input) lingeringjam service check.” onpage 2-126.200.04 Sensor (input) earlyjam The media reached the sensor(input) sooner than thespecified time.Wrong config ID causes engineto assume 500 paper path on250 model.1. Fan the media and ensure itis properly installed.2. Go to sensor (input) earlyjam service check.See “Sensor (input) early jamservice check” onpage 2-127.200.06 Sensor (input) earlyjam The sensor (input) reboundedonce the trailing edge of themedia passed.Go to sensor (input) servicecheck.See “Sensor (input) servicecheck” on page 2-120.200.07 Sensor (input) latejamSource = input optiontrayThe media is late reaching thesensor (input) within thespecified time.Go to sensor (input) late jamservice check.See “Sensor (input) late jamservice check.” onpage 2-123.200.08 Sensor (input) earlyjam The media reaches the sensor(input) sooner than thespecified time.1. Fan the media and ensure itis properly installed.2. Go to sensor (input) earlyjam service check.See “Sensor (input) early jamservice check” onpage 2-127.
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