When to use the Embedded System Diagnostics...................................................................... 107Running the Embedded System Diagnostics from Boot Manager............................................107Running the Embedded System Diagnostics from the Dell Lifecycle Controller.....................107System diagnostic controls.........................................................................................................1088 Jumpers and connectors ............................................................................... 109System board jumpers and connectors...........................................................................................109System board jumper settings.......................................................................................................... 110Disabling a forgotten password.........................................................................................................1119 Troubleshooting your system........................................................................ 112Safety first — for you and your system............................................................................................. 112Troubleshooting system startup failure............................................................................................ 112Troubleshooting external connections............................................................................................ 112Troubleshooting the video subsystem............................................................................................. 112Troubleshooting a USB device..........................................................................................................113Troubleshooting a serial I/O device..................................................................................................113Troubleshooting a NIC...................................................................................................................... 114Troubleshooting a wet system..........................................................................................................114Troubleshooting a damaged system................................................................................................ 115Troubleshooting the system battery.................................................................................................116Troubleshooting power supply units................................................................................................116Troubleshooting power source problems.................................................................................. 117Power supply unit problems........................................................................................................117Troubleshooting cooling problems.................................................................................................. 117Troubleshooting cooling fans...........................................................................................................118Troubleshooting system memory.....................................................................................................119Troubleshooting a hard drive........................................................................................................... 120Troubleshooting a storage controller.............................................................................................. 120Troubleshooting expansion cards.....................................................................................................121Troubleshooting processors.............................................................................................................122System messages.............................................................................................................................. 123Warning messages.......................................................................................................................123Diagnostic messages...................................................................................................................123Alert messages.............................................................................................................................12310 Getting help.....................................................................................................124Contacting Dell................................................................................................................................. 124Locating Service Tag of your system............................................................................................... 124Documentation feedback................................................................................................................. 1246