Dell Dimension 2400 Series Owner's Manual

Also see for Dimension 2400 Series: Installation instructions Quick setup guide Quick setup guide User manual Installation guide

Contents

26 Solving Problemsw w w . d e l l . c o m | s u p p o r t . d e l l . c o m Other software problemsMemory ProblemsCAUTION: Before you begin any of the procedures in this section, follow the safety instructions in theProduct Information Guide.CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTINGINFORMATION —• Ensure that the program is compatible with the operating system installed on your computer.• Ensure that your computer meets the minimum hardware requirements needed to run the software. Seethe software documentation for information.• Ensure that the program is installed and configured properly.• Verify that the device drivers do not conflict with the program.• If necessary, uninstall and then reinstall the program.BACK UP YOUR FILES IMMEDIATELYUSE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDSSAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE Start MENUIF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —• Save and close any open files and exit any open programs you are not using to see if that resolves theproblem.• See the software documentation for minimum memory requirements. If necessary, install additionalmemory (see page 64).• Reseat the memory modules to ensure that your computer is successfully communicating with thememory (see page 64).• Run the Dell Diagnostics (see page 38).IF YOU EXPERIENCE OTHER MEMORY PROBLEMS —• Reseat the memory modules to ensure that your computer is successfully communicating with thememory (see page 64).• Ensure that you are following the memory installation guidelines (see page 64).• Run the Dell Diagnostics (see page 38).