Dell Dimension 2400 Series Owner's Manual

Also see for Dimension 2400 Series: Installation instructions Quick setup guide Quick setup guide User manual Installation guide

Contents

Solving Problems 33Video and Monitor ProblemsCAUTION: Before you begin any of the procedures in this section, follow the safety instructions in theProduct Information Guide.If the screen is blankNOTE: See the monitor documentation for troubleshooting procedures.If the screen is difficult to readCHECK THE MONITOR CABLE CONNECTION —• Ensure that the graphics cable is connected as shown on the setup diagram for your computer.• If you are using a graphics extension cable and removing the cable solves the problem, the cable isdefective.• Swap the computer and monitor power cables to determine if the power cable is defective.• Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missingpins.)CHECK THE MONITOR POWER LIGHT — If the power light is off, firmly press the button to ensure that themonitor is turned on. If the power light is lit or blinking, the monitor has power. If the power light isblinking, press a key on the keyboard or move the mouse.TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with anotherdevice, such as a lamp.TEST THE MONITOR — Connect a properly working monitor to the computer, and try using the monitor. Ifthe new monitor works, the original monitor is faulty.CHECK THE DIAGNOSTIC LIGHTS — See page 35.RUN THE DELL DIAGNOSTICS — See page 38.CHECK THE MONITOR SETTINGS — See the monitor documentation for instructions on adjusting thecontrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test.MOVE THE SUBWOOFER AWAY FROM THE MONITOR — If your speaker system includes a subwoofer, ensure thatthe subwoofer is at least 60 cm (2 ft) away from the monitor.