support.dell.com System Software Solutions 4-17Downloading Help From the Support Web SiteTo download the system Help from http://support.dell.com, perform the followingsteps:1. Click Support Your Dell.2. Type your service tag sequence, if available, click Submit, and continue to step 5.If the service tag sequence is not available, continue to step 3.3. Click Inspiron Notebooks.4. Click 3800.5. Click Documentation.6. Click Online Documentation.7. Follow the instructions to save the Help file to your hard-disk drive.Installing Drivers and Utilities forWindows 2000This section explains how to reinstall device drivers and utilities on your Dell portablecomputer running the Microsoft Windows 2000 operating system.To install the system software, you need the following items:• System Software CD• CD-ROM or DVD-ROM drive installed in the media bay of the computer• Microsoft Windows 2000 CDThe following subsections describe the installation instructions for the drivers andutilities that are provided on the System Software CD for use with a system runningthe Windows 2000 operating system.NOTE: To install the drivers and utilities correctly, you must install them in the orderpresented in this document.Installing the Audio Driver and the Modem Driver(Windows 2000)The audio driver allows you to customize the sound features of your computer. Install-ing the audio driver also installs the modem driver, which allows you to use yourcomputer to send and receive information over telephone lines. To install the audioand modem drivers, perform the following steps:1. Save your work in all open application programs because you will need to restartyour computer at the end of this procedure to complete the installation.2. Insert the System Software CD into the CD-ROM drive.