54 Solving ProblemsHard drive problemsE-Mail, Modem, and Internet ProblemsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in the Product Information Guide.NOTE: Connect the modem to an analog telephone jack only. The modem does notoperate while it is connected to a digital telephone network.R U N C H E C K DI S K —Windows XP:1 Click Start and click My Computer.2 Right-click Local Disk C:.3 Click Propertiesp Toolsp Check Now.4 Click Scan for and attempt recovery of bad sectors and click Start.Windows Vista:1 Click Start and click Computer.2 Right-click Local Disk C:.3 Click Properties.4 Click the Tools tab.5 Under Error-checking, click Check Now.6 Click Scan for and attempt recovery of bad sectors.7 Click Start.NOTE: You must be logged in with Administrator privileges to perform this procedure.C H E C K T H E WI N D O W S MA I L EX P R E S S SE C U R I T Y SE T T I N G S — If you cannotopen your e-mail attachments:1 In Windows Mail, click Tools, click Options, and then click Security.2 Click Do not allow attachments to be saved or opened that could potentially be avirus to remove the checkmark.3 Click Apply and then OK.
