Contents 5Power Protection Devices . . . . . . . . . . . . . . . . . . . . . 65Surge Protectors . . . . . . . . . . . . . . . . . . . . . . . . 66Line Conditioners . . . . . . . . . . . . . . . . . . . . . . . . 66Uninterruptible Power Supply Devices . . . . . . . . . . . . . . 662 Solving ProblemsFinding Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 70Accessing Help . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Ensuring Sufficient Power for Your Computer . . . . . . . . . . 73Docking Power Considerations . . . . . . . . . . . . . . . . . 74Start-Up Error Messages . . . . . . . . . . . . . . . . . . . . . 74Video and Display Problems . . . . . . . . . . . . . . . . . . . . 75If the display is blank . . . . . . . . . . . . . . . . . . . . . . 75If the display is difficult to read . . . . . . . . . . . . . . . . . 76If only part of the display is readable . . . . . . . . . . . . . . 76Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . 77If you have a problem with integrated speakers . . . . . . . . . 77If you have a problem with external speakers . . . . . . . . . . 77Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 78Modem and Internet Connection Problems . . . . . . . . . . . . 79Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . 80Touch Pad or Mouse Problems . . . . . . . . . . . . . . . . . . . 81External Keyboard Problems . . . . . . . . . . . . . . . . . . . . 82Unexpected Characters . . . . . . . . . . . . . . . . . . . . . . . 82Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 83If you cannot save a file to a floppy disk drive . . . . . . . . . . 83If you cannot play a CD, CD-RW, or DVD . . . . . . . . . . . . 841H018bk3.book Page 5 Monday, October 14, 2002 2:26 PM
