S olv ing Pr oble m s 85If you cannot eject the CD, CD-RW, or DVD drive trayIf you hear an unfamiliar scraping or grinding soundR E I N S T A L L T H E D R I V E1 Save and close any open files, exit any open programs, and shut down thecomputer.2 If the drive is installed in the module bay, remove the drive. See "About theModule Bay" on page 42 for instructions.If the drive is a fixed drive, review "Check the drive for errors" on page 86.3 Reinstall the drive.4 Turn on the computer.C L E A N T H E D R I V E O R D I S C — See "Cleaning Your Computer" in the TellMe How help file for instructions. To access the help file, see page 72.C H E C K T H E D R I V E F O R E R R O R SIf the drive is a fixed optical drive:1 Remove the hard drive and floppy drive.2 Insert the Drivers and Utilities CD for your computer and turn on thecomputer.3 Verify that the light is blinking, indicating normal operation.1 Ensure that the computer is turned off.2 Straighten a paper clip and insert one end into the eject hole at the front ofthe drive; push firmly until the tray is partially ejected.3 Gently pull out the tray until it stops.• Ensure that the sound is not caused by the program that is running.• Ensure that the disk or disc is inserted properly.1H018bk3.book Page 85 Monday, October 14, 2002 2:26 PM
