Getting HelpTechnical AssistanceProblems With Your OrderProduct InformationReturning Items for Warranty Repair or CreditBefore You CallContacting DellTechnical AssistanceIf you need help with a technical problem, Dell is ready to assist you.CAUTION: If you need to remove the computer covers, first disconnect the computer powerand modem cables from all electrical outlets.Complete the procedures in "Solving Problems."1.Run the Dell Diagnostics.2.Make a copy of the Diagnostics Checklist and fill it out.3.Use Dell's extensive suite of online services available at Dell Support (support.dell.com) for help withinstallation and troubleshooting procedures.4.If the preceding steps have not resolved the problem, contact Dell.5.NOTE: Call technical support from a telephone near or at the computer so that technical support can assistyou with any necessary procedures.NOTE: Dell's Express Service Code system may not be available in all countries.When prompted by Dell's automated telephone system, enter your Express Service Code to route thecall directly to the proper support personnel. If you do not have an Express Service Code, open theDell Accessories folder, double-click the Express Service Code icon, and follow the directions.For instructions on using the technical support service, see "Technical Support Service."NOTE: Some of the following services are not always available in all locations outside the continental U.S.Call your local Dell representative for information on availability.Online ServicesYou can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELLSUPPORT page, and fill in the requested details to access help tools and information.
