Network ProblemsFill out the Diagnostics Checklist as you complete these checks.Check the network cable connector - Ensure that the network cable connector is firmlyconnected to the connector on the computer and the network wall jack.Check the network lights on the network connector - Green indicates that the networkconnection is active. If the status light is not green, try replacing the network cable. Amberindicates that the network adapter driver is loaded and the adapter is detecting activity.Restart the computer - Try to log on to the network again.Contact your network administrator - Verify that your network settings are correct andthat the network is functioning.General Program ProblemsFill out the Diagnostics Checklist as you complete these checks.A program crashesNOTE: Software usually includes installation instructions in its documentation or on a floppy disk orCD.See the software documentation - Many software manufacturers maintain websites withinformation that may help you solve the problem. Ensure that you properly installed andconfigured the program. Reinstall the program if necessary.A program stops respondingEnd the programSimultaneously press .1.Click the Applications tab, and then select the program that is no longer responding.2.Click End Task.3.
