A solid blue screen appearsTurn the computer off - If the computer does not respond to a keystroke or a propershutdown, press the power button until the computer turns off. Press the power button again torestart the computer. The solid blue screen appears because you were not able to perform aproper Windows shutdown. ScanDisk automatically runs during the start-up process. Follow theinstructions on the screen.Error messages appearReview "Error Messages" - Look up the message and take the appropriate action. See thesoftware documentation.Confirm that the problem is software-related - Run the System Board Devices tests asdescribed in "Using the Dell Diagnostics." If all tests in the device group run successfully, theproblem may be software-related. See the software documentation.If Your Computer Gets WetCAUTION: Perform this procedure only after you are certain that it is safe to do so. If thecomputer is connected to an electrical outlet, Dell recommends that you turn off AC powerat the circuit breaker before attempting to remove the power cables from the electricaloutlet. Use the utmost caution when removing wet cables from a live power source.Turn off the computer, disconnect the AC adapter from the computer, and then disconnect the ACadapter from the electrical outlet.1.Turn off any attached external devices, and disconnect them from their power sources and then fromthe computer.2.Ground yourself by touching one of the metal connectors on the back of the computer.3.Remove the module bay device and any installed PC Cards, and put them in a safe place to dry.4.Remove the battery.5.Wipe off the battery and put it in a safe place to dry.6.Remove the hard drive.7.Remove the memory module(s).8.Open the display and place the computer right-side up across two books or similar props to let aircirculate all around it. Let the computer dry for at least 24 hours in a dry area at room temperature.9.
