Dell OptiPlex E1 Troubleshooting Manual

Also see for OptiPlex E1: Documentation update Service manual Reference and installation guide Service manual Reference and installation guide

Contents

Dell OptiPlex E1 Troubleshooting Manual Manual pdf 65 page image

Checking Inside Your Computer 6-3Make sure that all cables are properly connected andthat all components are properly seated in their con-nectors and sockets.See your system documentation for instructions.5. Replace the computer cover, reconnect the systemto AC power, and reconnect any telephone or tele-communication lines.6. Insert the Dell Diagnostics Diskette into drive A,and reboot the system.7. Run the System Set Test Group in the Dell Diag-nostics. (See Chapter 4, “Running the DellDiagnostics.”)Do the tests complete successfully?Yes. Your system is operating properly.No. See Chapter 7, “Getting Help,” for instructionson obtaining technical assistance.Troubleshooting the BatteryIf an error message indicates a problem with the batteryor if the System Setup program loses the system configu-ration information when the computer is turned off, thebattery may be defective.Follow these steps to troubleshoot the battery:1. Turn off the system, including any attachedperipherals, and disconnect all the AC powercables from their power sources. Also, disconnectany telephone or telecommunication lines fromthe computer.2. Remove the computer cover.3. Check the connection of the battery to the systemboard.Some systems have a coin cell battery that snaps intoa socket on the system board. Other systems have abattery with a cable that attaches to a header connec-tor on the system board.Is the battery firmly attached to the battery socket orconnector on the system board?Yes. Go to step 5.No. Go to step 4.4. Reseat the battery in its socket, or reconnect thebattery cable to the system board.Is the problem resolved?Yes. The connection was loose. You have fixed theproblem.No. Go to step 5.5. Replace the battery.See your system documentation for instructions.Is the problem resolved?Yes. The battery’s charge was low. You have fixedthe problem.No. See Chapter 7, “Getting Help,” for instructionson obtaining technical assistance.WARNINGThere is a danger of a new battery exploding if it isincorrectly installed. Replace the battery only withthe same or equivalent type recommended by themanufacturer. Discard used batteries according tothe manufacturer’s instructions.CAUTION: See “Protecting Against Electro-static Discharge” in the safety instructions atthe front of this guide.