Dell PP29L Owner's Manual

Also see for PP29L: Owner's manual

Contents

84 TroubleshootingGE N E R A L F A I L U R E — The operating system is unable to carry out thecommand. The message is usually followed by specific information—forexample, Printer out of paper. Take the appropriate action.HA R D -D I S K D R I V E C O N F I G U R A T I O N E R R O R — The computer cannot identify thedrive type. Shut down the computer, remove the hard drive (see "Hard Drive"on page 109), and boot the computer from a CD. Then, shut down thecomputer, reinstall the hard drive, and restart the computer. Run the HardDisk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 75).HA R D -D I S K D R I V E C O N T R O L L E R F A I L U R E 0 — The hard drive does not respondto commands from the computer. Shut down the computer, remove the harddrive (see "Hard Drive" on page 109), and boot the computer from a CD.Then, shut down the computer, reinstall the hard drive, and restart thecomputer. If the problem persists, try another drive. Run the Hard Disk Drivetests in the Dell Diagnostics (see "Dell Diagnostics" on page 75).HA R D -D I S K D R I V E F A I L U R E — The hard drive does not respond to commandsfrom the computer. Shut down the computer, remove the hard drive (see"Hard Drive" on page 109), and boot the computer from a CD. Then, shutdown the computer, reinstall the hard drive, and restart the computer. If theproblem persists, try another drive. Run the Hard Disk Drive tests in the DellDiagnostics (see "Dell Diagnostics" on page 75).HA R D -D I S K D R I V E R E A D F A I L U R E — The hard drive may be defective. Shutdown the computer, remove the hard drive (see "Hard Drive" on page 109),and boot the computer from a CD. Then, shut down the computer, reinstallthe hard drive, and restart the computer. If the problem persists, try anotherdrive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "DellDiagnostics" on page 75).IN S E R T B O O T A B L E M E D I A — The operating system is trying to boot tononbootable media, such as a floppy disk or CD. Insert bootable media.IN V A L I D C O N F I G U R A T I O N I N F O R M A T I O N -P L E A S E R U N SYS T E M SE T U PPR O G R A M — The system configuration information does not match thehardware configuration. The message is most likely to occur after a memorymodule is installed. Correct the appropriate options in the system setupprogram (see "Using the System Setup Program" on page 141).KE Y B O A R D C L O C K L I N E F A I L U R E — For external keyboards, check the cableconnection. Run the Keyboard Controller test in the Dell Diagnostics (see"Dell Diagnostics" on page 75).