Troubleshooting 95EN S U R E T H A T T H E P R I N T E R I S T U R N E D O NCH E C K T H E P R I N T E R C A B L E C O N N E C T I O N S —• See the printer documentation for cable connection information.• Ensure that the printer cables are securely connected to the printer andthe computer.TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working bytesting it with another device, such as a lamp.VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y WI N D O W S —1 Click Start→Control Panel→Printers and Other Hardware→View installed printers or fax printers.2 If the printer is listed, right-click the printer icon.3 Click Properties→Ports. For a parallel printer, ensure that the Print to thefollowing port(s): setting is LPT1 (Printer Port). For a USB printer, ensurethat the Print to the following port(s): setting is USB.RE I N S T A L L T H E P R I N T E R D R I V E R — See the printer documentation forinstructions.Scanner ProblemsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in the Product Information Guide.NOTE: If you need technical assistance for your scanner, contact the scanner’smanufacturer.CH E C K T H E S C A N N E R D O C U M E N T A T I O N — See the scanner documentation forsetup and troubleshooting information.UN L O C K T H E S C A N N E R — Ensure that your scanner is unlocked.RE S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I NCH E C K T H E C A B L E C O N N E C T I O N S —• See the scanner documentation for cable connection information.• Ensure that the scanner cables are securely connected to the scanner andthe computer.
