8 | Dell PowerConnect W-AirWave | Version 7.3Using the Public Portal on Master Console....................................................................... 218Adding a Managed AMP with the Master Console.......................................................... 219Using Global Groups with Master Console ........................................................................ 220Upgrading AirWave........................................................................................................................ 220Upgrade Instructions ............................................................................................................. 220Backing Up AirWave...................................................................................................................... 221Viewing and Downloading Backups ................................................................................... 221Running Backup on Demand ................................................................................................ 221Restoring from a Backup....................................................................................................... 221Using AirWave Failover for Backup ............................................................................................ 222Navigation Section of AMP Failover ................................................................................... 222Adding Watched AMP Stations ........................................................................................... 222Logging out of AirWave................................................................................................................. 223Chapter 9 Creating, Running, and Emailing Reports ....................................................................225Overview of AMP Reports............................................................................................................. 225Reports > Definitions Page Overview ................................................................................. 225Reports > Generated Page Overview ................................................................................. 227Using Daily Reports........................................................................................................................ 228Viewing Generated Reports ................................................................................................. 228Using Custom Reports ........................................................................................................... 229Using the Dell License Report .............................................................................................. 230Using the Capacity Planning Report ................................................................................... 230Using the Configuration Audit Report ................................................................................. 232Using the Device Summary Report ..................................................................................... 233Using the Device Uptime Report.......................................................................................... 235Using the IDS Events Report ................................................................................................ 236Using the Inventory Report ................................................................................................... 237Using the Memory and CPU Utilization Report.................................................................. 239Using the Network Usage Report ........................................................................................ 239Using the New Rogue Devices Report ............................................................................... 240Using the New Users Report ................................................................................................ 243Using the PCI Compliance Report ....................................................................................... 243Using the Port Usage Report ................................................................................................ 244Using the RADIUS Authentication Issues Report ............................................................. 244Using the RF Health Report................................................................................................... 245Using the Rogue Containment Audit Report ...................................................................... 247Using the User Session Report ............................................................................................ 247Defining Reports ............................................................................................................................. 249Emailing and Exporting Reports ................................................................................................... 252Emailing Reports in General Email Applications ............................................................... 252Emailing Reports to Smarthost............................................................................................. 252Exporting Reports to XML or CSV ........................................................................................ 252Transferring Reports Using FTP........................................................................................... 252Chapter 10 Using the AMP Helpdesk................................................................................................253Helpdesk Overview ........................................................................................................................ 253Enabling Helpdesk.......................................................................................................................... 253Monitoring Incidents with Helpdesk ........................................................................................... 253Creating a New Incident with Helpdesk..................................................................................... 255Creating New Snapshots or Incident Relationships................................................................. 256Using the Helpdesk Tab with an Existing Remedy Server....................................................... 256Chapter 11 Using VisualRF..................................................................................................................259
