Dell PowerEdge M630 Owner's Manual

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Contents

Dell PowerEdge M630 Owner's Manual Manual pdf 123 page image

123Troubleshooting Solid State DrivesPrerequisitesCAUTION: Many repairs may only be done by a certified service technician. Youshould only perform troubleshooting andsimple repairs as authorized in your product documentation, or as directed by the online or telephone service and supportteam. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safetyinstructions that are shipped with yourproduct.CAUTION: This troubleshooting procedure can destroy data stored on the SSD. Before you proceed, back up all the fileson the SSD, if possible.Steps1. Run the appropriate tests in system diagnostics.If the tests fail, go to step 3.2. Takethe SSD offline and wait until the indicator codes on the SSD carrier signal that the SSD maybe removed safely, thenremove andreseat the SSD carrier in the blade.3. Restart the blade, enter the System Setup and confirm that the drive controller is enabled.4. Ensure that any required device drivers are installed and are configured correctly.NOTE: Installing a SSD into another bay may break the mirror if the mirror state is optimal.5. Remove the SSD and install it in the other SSD slot.6. If the problem is resolved, reinstall the SSD in the original slot.If the SSD functions properly inthe original slot, the SSD carrier could have intermittent problems. Replace the SSD carrier.7. If the SSD is the boot drive, ensure that the SSD is configured and connected properly.8. Partition and logically format the SSD.9. If possible, restorethe files to the SSD.If the problem persists, see the Getting help section.Related linksGetting help Harddriveor SSD indicator patternsRemoving a hard drive or SSDInstalling a hard drive or SSDTroubleshooting an Internal SD CardPrerequisiteCAUTION: Many repairs may only be done by a certified service technician. Youshould only perform troubleshooting andsimple repairs as authorized in your product documentation, or as directed by the online or telephone service and supportteam. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safetyinstructions that are shipped with yourproduct.Steps1. Enter the System Setup and ensure that the Internal SDCard Port is enabled.2. Note the InternalSDCardRedundancyoption enabled in the IntegratedDevicesscreen of the System Setup (Mirror orDisabled).3. Remove the blade from the enclosure.4. Ifthe Internal SDCard Redundancy option in the Integrated Devices screen of the System Setup is set to Mirror mode andSD card 1 has failed:a. Remove the SD card from SD card slot 1.b. Remove the SD card present in SD card slot 2 and insert it into SD card slot 1.c. Install a new SD card inslot 2.