230 Troubleshooting: Your Storage Array SoftwareWARNING: Use this option only under the guidance of your Technical Supportrepresentative.To automatically collect the support bundle data:1 In the AMW, select Advanced Troubleshooting Support DataAutomatic Settings.2 Select Automatically collect support data for critical events.3 To change the location of the saved support bundle, click Change.The Change Folder Location window is displayed, navigate to the relevantfolder and click OK.4 To reset the default location, click Reset.5 Click OK.Collecting the Physical Disk DataYou can use the Collect Physical Disk Data option to collect log sense datafrom all the physical disks on your storage array.Log sense data consists of statistical information that is maintained by eachof the physical disks in your storage array. Your Technical Supportrepresentative can use this information to analyze the performance of yourphysical disks and for troubleshooting problems that might exist.WARNING: Use this option only under the guidance of your Technical Supportrepresentative.To collect physical disk data:1 In the AMW, select Advanced Troubleshooting Collect Physical DiskData.The Collect Physical Disk Data window is displayed.2 Enter a name for the physical disk data filename in Specify filename orclick Browse to navigate to a previously saved file to overwrite an existingfile.The suffix *.bin is added to the file automatically if you do not specify asuffix for the file.3 Click Start.
