Dell PowerVault ML6000 User Manual

Also see for PowerVault TL2000: Getting started guide Faq Quick start guide User guide Release notes

Contents

Table 6-1. Errors that are reported by the encryption key manager (continued)Error Number Description ActionEE32 Keystore-related problem. Most likely cause is either that tape wasencrypted using a different Encryption KeyManager with different keys or the key thatwas used to encrypt this tape has beenrenamed or deleted from the keystore. Issuelist -keysym and ensure the request alias isin the keystore.EEE1 Encryption logic error: Internal error:″Unexpected error: EK/EEDK flags conflictwith subpage.″Ensure that you are running the latestversion of the Encryption Key Manager(refer to “Downloading the Latest VersionKey Manager ISO Image” on page 3-1 todetermine the latest version). Check theversions of drive or proxy server firmwareand update them to the latest release, ifneeded. Enable debug on the key managerserver. Try to recreate the problem andgather debug logs. If the problem persists,refer to “Contacting Dell” in the “Read thisFirst” section at the front of this publicationfor information on getting technicalassistance.EF01 Encryption Configuration Problem: ″Drivenot configured.″The drive that is trying to communicate withthe Encryption Key Manager is not presentin the drive table. Ensure that theconfig.drivetable.file.url is correct in theKeyManagerConfig.properties file, if thatparameter is supplied. Run the listdrivescommand to check whether the drive is inthe list. If not, configure the drive manuallyby using the adddrive command with thecorrect drive information or set the″drive.acceptUnknownDrives″ property totrue using the modconfig command. Enabledebug tracing and retry the operation. If theproblem persists, refer to “Contacting Dell”in the “Read this First” section at the front ofthis publication for information on gettingtechnical assistance.MessagesThe following messages can be generated by the Encryption Key Manager anddisplayed on the admin console.Config File not SpecifiedTextConfiguration file not specified: KeyManager Configuration file notspecified when starting EKM.ExplanationThe KMSAdmin command requires that the configuration file be passed in as acommand-line parameter.Chapter 6. Problem Determination 6-9||