Troubleshooting Tools 105System MessagesNOTE: If the message you received is not listed in the table, see the documentationfor either the operating system or the program that was running when the messageappeared.3 Possible motherboardfailure.Contact Dell (see "Contacting Dell" onpage 269).4 RAM Read/Writefailure.• Ensure that no special requirements formemory module/connector placementexist (see "Memory" on page 157).• Ensure that the memory you are using issupported by your computer (see"Memory" on page 33).• If the problem persists, contact Dell (see"Contacting Dell" on page 269).5 Real time clock failure.Possible battery failureor motherboard failure.• Replace the battery (see "Replacing theBattery" on page 251).• If the problem persists, contact Dell (see"Contacting Dell" on page 269).6 Video BIOS TestFailure.Contact Dell (see "Contacting Dell" onpage 269).AL E R T ! PR E V I O U S A T T E M P T S A T B O O T I N G T H I S S YS T E M H A V E F A I L E D A TC H E C K P O I N T [N N N N ]. FO R H E L P I N R E S O L V I N G T H I S P R O B L E M , P L E A S E N O T ET H I S C H E C K P O I N T A N D C O N T A C T DE L L TE C H N I C A L SU P P O R T — The computerfailed to complete the boot routine three consecutive times for the same error (see"Contacting Dell" on page 269 for assistance).CMOS C H E C K S U M E R R O R — Possible motherboard failure or RTC battery low.Replace the battery (see "Replacing the Battery" on page 251 or see "ContactingDell" on page 269 for assistance).Code(repetitiveshort beeps)Description Suggested Remedy
