Troubleshooting 117EN S U R E T H A T Y O U A R E C O N N E C T E D T O T H E IN T E R N E T — Ensure that you havesubscribed to an Internet provider. With the Outlook Express e-mail program open,click File. If Work Offline has a checkmark next to it, click the checkmark to remove itand connect to the Internet. For help, contact your Internet service provider.Error MessagesCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in the Product Information Guide.If the error message is not listed, see the documentation for the operatingsystem or the program that was running when the message appeared.A F I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S : \ / : * ? “ <> | — Do not use these characters in filenames.A R E Q U I R E D .DLL F I L E W A S N O T F O U N D — The program that you are trying to openis missing an essential file. To remove and then reinstall the program:Windows XP:1 Click Start→ Control Panel→ Add or Remove Programs→ Programs and Features.2 Select the program you want to remove.3 Click Uninstall.4 See the program documentation for installation instructions.Windows Vista:1 Click Start → Control Panel→ Programs→ Programs and Features.2 Select the program you want to remove.3 Click Uninstall.4 See the program documentation for installation instructions.drive letter : \ I S N O T A C C E S S I B L E . TH E D E V I C E I S N O T R E A D Y — The drivecannot read the disk. Insert a disk into the drive and try again.IN S E R T B O O T A B L E M E D I A — Insert a bootable floppy disk, CD, or DVD.NO N -S YS T E M D I S K E R R O R — Remove the floppy disk from the floppy drive andrestart your computer.NO T E N O U G H M E M O R Y O R R E S O U R C E S . C L O S E S O M E P R O G R A M S A N D T R YA G A I N — Close all windows and open the program that you want to use. In somecases, you may have to restart your computer to restore computer resources. If so, runthe program that you want to use first.OP E R A T I N G S YS T E M N O T F O U N D — Contact Dell (see "Contacting Dell" onpage 269).
