Dell SonicWALL Secure Mobile Access 8.5Administration Guide 118• Delete—This button allows you to delete the latest Restarted Tech Support Report.• Email—Click this button to email the latest Restarted Tech Support Report to the values specifiedin the Mail Server field on the Log > Settings page.• Automatically email new reports upon generation—Select this check box to enable automaticemailing of the latest Restarted Tech Support Report. You must specify the Mail Server and MailFrom Address fields on the Log > Settings page for automated email delivery.• Enable scheduled TSR generation—Click the check box to enable scheduled Tech Support Reports.After enabled, you can either have them generated Hourly or Daily. Note that a maximum of 12 TSRsare stored, with a total file size not exceeding 50 MB. Scheduled Tech Support Reports are mostly usedfor diagnostics or troubleshooting purposes by a Dell SonicWALL technician, if needed.• Download—This button allows you to download the latest scheduled Tech Support Reports to yourlocal system.• Delete—This button allows you to delete the latest scheduled Tech Support Reports.• Email—Click this button to email the latest scheduled Tech Support Reports to the valuesspecified in the Mail Server field on the Log > Settings page.• Automatically email new reports upon generation—Select this check box to enable automaticemailing of the latest scheduled Tech Support Reports. You must specify the Mail Server and MailFrom Address fields on the Log > Settings page for automated email delivery.Performing Diagnostic TestsDiagnostic tools allows the administrator to test SMA/SRA connectivity by performing a ping, TCP connectiontest, DNS lookup, or Traceroute for a specific IP address or Web site. You can also do a bandwidth test betweenthe SMA/SRA appliance and your local computer, or do an SNMP query to display information about theappliance.You can do standard network diagnostic tests on the SMA/SRA appliance in the System > Diagnostics page.To run a diagnostic test:1 Navigate to the System > Diagnostics page.NOTE: Scheduled TSR is disabled by default. You must enable the feature on the/cgi-bin/diag page first.
