Quick Reference Guide 7• Solutions — Troubleshooting hints andtips, articles from technicians, onlinecourses, and frequently asked questions• Community — Online discussion withother Dell customers• Upgrades — Upgrade information forcomponents, such as the memory, harddrive, and operating system• Customer Care — Contact information,service call and order status, andwarranty and repair information• Service and support — Service callstatus, support history, service contract,and online discussions with support• Dell Technical Update Service —Proactive e-mail notification of softwareand hardware updates for your computer• Reference — Computer documentation,details on my computer configuration,product specifications, and white papers• Downloads — Certified drivers, patches,and software updatesDell Support Website — support.dell.comNOTE: Select your region or businesssegment to view the appropriate support site.• Desktop System Software (DSS) — If youreinstall the operating system for yourcomputer, you should also reinstall theDSS utility. DSS automatically detectsyour computer and operating system andinstalls the updates appropriate for yourconfiguration, providing critical updatesfor your operating system and support forprocessors, optical drives, USB devices, forexample. DSS is necessary for correctoperation of your Dell computer.To download Desktop System Software:1 Go to support.dell.com, select yourcountry/region, and then click Drivers& Downloads.2 Click Select Model or Enter a Tag,make the appropriate selections or enterthe appropriate information for yourcomputer, and then click Confirm.3 Scroll down to System and ConfigurationUtilities→ Desktop System Software,and then click Download Now.NOTE: The support.dell.com user interfacemay vary depending on your selections.What Are You Looking For? Find It Here