129Symptom Cause/Solution PageCannot login toPandora. (“Emailaddress” or“Password” isdisplayed.)tLogin information is incorrect. Check if the “Email address” forPandora has been properly entered. Re-enter the “Password”.(Password is not displayed.)http://www.pandora.com/denon39GAirPlayHSymptom Cause/Solution PageThe AirPlay iconis not displayedin iTunes or on theiPhone/iPod touch/iPad.tThis unit and the computer or iPhone/iPod touch/iPad are notconnected to the same network (LAN). Connect the computer oriPhone/iPod touch/iPad to the same network as this unit.tiTunes or the iPhone/iPod touch/iPad do not have firmware thatsupports AirPlay installed. Update to the latest firmware.1296No sound. tThe volume in iTunes or on the iPhone/iPod touch/iPad is set tothe minimum setting. Adjust the volume to the optimum level.tThis unit is not selected in the screen that is displayed wheniTunes or the iPhone/iPod touch/iPad is started. Start iTunes orswitch on the iPhone/iPod touch/iPad, click the AirPlay icon inthe displayed screen, and select this unit.–64GRemote Control UnitHSymptom Cause/Solution PageThe set cannot beoperated with theremote control unit.tBatteries are worn out. Replace with new batteries.tOperate the remote control unit within a distance of about23 ft/7 m from this unit and at an angle of within 30°.tRemove any obstacle between this unit and the remote controlunit.tInsert the batteries in the proper direction, checking the q andw marks.tThe set’s remote control sensor is exposed to strong light (directsunlight, inverter type fluorescent bulb light, etc.). Move the setto a place in which the remote control sensor will not be exposedto strong light.tThe ZONE SELECT setting is not correct. Press ZONE SELECT toselect the zone to operate.tThe operation mode does not match the settings of the device tooperate. Check the operation mode.116116116116116105105Resetting the microprocessorPerform this procedure if the display is abnormal or if operations cannot be performed.When the microprocessor is reset, all the settings are reset to their default values.ON/STANDBYPRESET CHANNEL 3PRESET CHANNEL 21 Turn off the power using ON/STANDBY.2 Press ON/STANDBY while simultaneously pressing PRESET CHANNEL 2 andPRESET CHANNEL 3.3 < @ ' J +buttons.If in step 3 the display does not flash at intervals of about 1 second, start over from step 1.Basic version Advanced version InformationInformation