Getting Started Connections Playback Remote Control Information SpecificationsENGLISH Multi-ZoneSettingsSymptom Cause Countermeasure PageDolby TrueHD,DTS-HD, DolbyDigital Plus audiois not output.• HDMI is not connected.• Blu-ray Disc player’s audio outputsetting is not set to bitstream.• Blu-ray Disc player is notcompatible with DTS soundplayback.• Connect the HDMI.• Set the Blu-ray Disc player. Fordetails, refer to the Blu-ray Discplayer’s operating instructions.• Use a DTS-compatible player.12––Symptom Cause Countermeasure PageNo sound isproduced fromcenter speaker.• You are playing a monaural source(TV, etc.) in the “STANDARD”(Dolby/DTS Surround) mode.• The mode is set to somethingother than “STANDARD” (Dolby/DTS Surround).44No soundis producedfrom surroundspeakers.• The surround mode is set to“STEREO”, “DIRECT” or “PUREDIRECT”.• Set to a surround playbackmode.45, 46No sound isproduced fromsurround backspeaker.• The surround back speaker’spower amplifier is assigned to adifferent channel.• “S.Back” setting is set to“None”.• The “Audio/Video Adjust”– “Audio Adjust” – “SurroundBack” settings are “OFF”.• Surround mode not set to a modefor 6.1- or 7.1-channel playback.• Check the setting and change itas necessary.• Set to something other than“None”.• Please set “Audio/Video Adjust”– “Audio Adjust” – “SurroundBack” to settings other than“OFF”.• Select a surround playbackmode.27284744No sound isproduced fromsubwoofer.• Subwoofer’s power not turnedon.• The “Subwoofer” setting at“Speaker Config.” is set to “No”.• The subwoofer is not properlyconnected.• The subwoofer’s volume isturned off.• Turn on the subwoofer’s power.• Set to “Yes”.• Check the connections.• Adjust the subwoofer’s volumeto an appropriate level.–271153DTS sound is notoutput.• Blu-ray Disc player / DVD player’saudio output setting is not set tobitstream.• Blu-ray Disc player / DVD player isnot compatible with DTS soundplayback.• The AVR-890’s “Decode Mode”setting is set to “PCM”.• Set the Blu-ray Disc player / DVDplayer. For details, refer to theBlu-ray Disc player / DVD player’soperating instructions.• Use a DTS-compatible player.• Set to the “Auto” or “DTS”mode.––37HDMI audiosignals are notoutput fromspeakers.• The “Manual Setup” – “HDMISetup” – “HDMI Audio Out”setting is set to “TV”.• Set to “Amp”. 30No sound isoutput fromthe monitorconnectedwith HDMIconnections.• The “Manual Setup” – “HDMISetup” – “HDMI Audio Out”setting is set to “Amp”.• Set to “TV”. 30GAudioHTroubleshootingSymptom Cause Countermeasure PageNo pictureappears.• The connections between theAVR-890 and monitor are faulty.• The monitor’s input setting iswrong.• PURE DIRECT mode is set.• The player is connected usingthe component input connectors,the monitor is connectedusing the video (yellow) outputconnectors.• Check the connections.• Set properly.• Cancel the PURE DIRECT mode.• High definition (1080i/720p) andprogressive (480p/576p) videosignals are not down-converted.Set the player to interlace(480i/576i) signals.12 ~ 16–46–Picture cannot berecorded.• Input source does not matchrecorder’s video connectionconnector (video).• The video conversion functiondoes not work for the RECOUT connectors. Match theinput source and recorderconnections.15DVDs cannot becopied on a DVR. –• This is not a malfunction. Mostmovie software includes copyprevention signals and cannot becopied.–The menu screenand statusindicators are notdisplayed.• “OFF” is displayed for thestatus.• The main volume display is“OFF”.• The display during tuner operationis “OFF”.• The display during iPod operationis “OFF”.• When viewing HDMI orcomponent video signals via theAVR-890, the GUI menu appearswhen the MENU button on themain unit or the MENU button onthe remote control unit.• Set “Manual Setup” – “OptionSetup” – “GUI” – “Text” to“ON”.• Set “Manual Setup” – “OptionSetup” – “GUI” – “MasterVolume” to “Top” or “Bottom”.• Set when “Manual Setup” –“GUI ” – “Tuner Information” isnot “OFF”.• Set when “Manual Setup”– “GUI” – “ iPod Information” isnot “OFF”.932323232GVideoH