o No video is shown on the TVSymptom Cause / Solution PageNo picture appears. 0 Check the connections for all devices. 460 Insert connection cables all the way in. -0 Check that input connectors and output connectors are not reversely connected. -0 Check cables for damage. -0 Match the input settings to the input connector of the TV connected to this unit. 1630 Check that the proper input source is selected. 610 Check the video input connector setting. 1630 Check that the resolution of the player corresponds to that of the TV. 2040 Check whether the TV is compatible with copyright protection (HDCP). If connected to a device notcompatible with HDCP, video will not be output correctly.2280 To enjoy content that is copyright protected by HDCP 2.2, use a playback device and TV compatible withHDCP 2.2 only.-0 To play back a 4K (60/50Hz) video, use a “High Speed HDMI Cable” or an “High Speed HDMI Cable withEthernet”. In order to achieve a higher fidelity for 4K (60/50Hz) videos, it is recommended to use a“Premium High Speed HDMI Cables” or an “Premium High Speed HDMI Cables with Ethernet” that hasan HDMI Premium Certified Cable label on the product package.-No video is shown on theTV with the DVI-Dconnection.0 With the DVI-D connection, on some device combinations, devices may not function properly due to thecopy guard copyright protection (HDCP).228While the menu is beingdisplayed, no video isshown on the TV.0 The video being played will not appear in the background of the menu when the menu is operated duringplayback of the following video signals.- Some images of 3D video content- Computer resolution images (example: VGA)- Video with an aspect ratio other than 16:9 or 4:3- Some images of 4K video content-Contents Connections Playback Settings Tips Appendix216Front panel Display Rear panel Remote Index