General InformationS801+ Soft Starter MN03900002E—November 2012 www.eaton.com 53NotesAll mains and control power connections must be completedand voltage applied prior to a START command. Failure tomake all connections will result in one or more faults.All isolation and/or reversing contactors must be staged priorto any START commands. Manipulating contactors after theSTART command will result in one or more faults.* Cannot RESET fault Fault condition still exists. Troubleshoot fault and correct defective condition.Soft Starter has not received RESET signal Attempt alternate methods of RESETNotes:The RESET signal can be applied from any one of two locations: the small recessed RESET button on the face of the soft starter, and by applying24 Vdc to terminal “4” of the Control Voltage Terminal Block. The small recessed RESET button on the face of the soft starter is a sub-miniatureswitch mounted on the PCB. You will feel a slight detent when the switch closes. Pressing the switch beyond this point does not increase yourchances of clearing a fault, but may cause permanent damage to the switch. If the detent cannot be felt when pushing the button, properoperation of the switch is suspect. If the soft starter cannot be RESET with the Reset push button, but can be RESET by applying 24 Vdc toTerminal Block “4”, the push button switch is damaged.* Run without CIM CIM is non-functional or intermittent. Soft Starter may be run with existing parameters without the CIMinstalled.CIM may be reinstalled and control power applied, initializationprocess will recognize CIM.To run the soft starter without the CIM, simply disconnect the CIM prior to a START command.To reinstall a CIM that has been removed, remove 24 Vdc control power, reinstall the CIM, then restore 24 Vdc control power.S801+ Fault Codes, continuedCode Fault Condition Solution