5InStALLAtIon And opErAtIon mAnuAL 25-13741-C October 2018 www.eaton.com4. Support Services4. SUPPORT SERVICESThe goal of Eaton is to ensure your greatest possible satisfaction with the operationof our products. We are dedicated to providing fast, friendly, and accurate assistance.WebsiteUse the Eaton website to find product information. You can also find information onlocal distributors or Eaton sales offices.Website URL: https://www.uk.eaton.com/Please mail us if you need assistance with placing an order, stock availability orproof of shipment, expediting an existing order, emergency shipments, product priceinformation, returns other than warranty returns, information on local distributors orsales offices and technical support.Tech support: FiretechSupport@eaton.com Tel: +44 (0)1302 303350Customer services: FireCustomerService@eaton.com Tel: +44 (0)1633 628566