Eaton VoCALL 16 Installation And Operation Manual

Also see for VoCALL 16: Installation and operation manual Installation and operation manual

Contents

71InStALLAtIon And opErAtIon mAnuAL 25-13741-C October 2018 www.eaton.com14. Logging facility14. Logging facilityVoCALL 16 facilitates extensive logging facility to help manage the system.Information logged is classified in below groups:1. Call Logs2. Fault Logs3. Event LogsUp to 2000 entries can be stored for each log. Each entry in log is date and timestamped. Users have the options to ‘Save Log’ and ‘Erase Log’. Logs are saved onthe SD Card provided with the Panel.ote:n On reaching 2000 limit system will overwrite on existing logs. Hence, it is agood practice to save the logs on SD card periodically.Logs saved on SD card can be erased from system memory. This activity can be partof periodic maintenance activity.14.1 Call logsVoCALL 16 provides detailed information for all the calls processed by the system.Following states depicting call progression are recorded:On Hook – OS Call has been disconnected by OSOff Hook – OS Handset has been lifted / Call button pressed.Ringing Call has been initiated. It is not yet received on the other end.OS/MX Start Call Call has been initiated. The log will record the entity starting the call.OS/MX End Call Call has been terminated. The log will record the entity ending the call.Dial Number Outstation calling number dialed by panel.Listen-in MX has initiated call with OS in listen-in mode. No action is required by OS for this call. Ithelps in listening to OS surroundings. This call is possible only with Type B OS.Speak Only MX has initiated call with OS in Speak Only mode. No action is required by OS for this call.This would be useful to broadcast information. This call is possible only with Type B OS.Hold Call has been put on hold by panel.