CHAPTER 3: INSTALLATION ADD DEVICE TO SOFTWAREM60 MOTOR PROTECTION SYSTEM – INSTRUCTION MANUAL 3-573Ping statistics for 1.1.1.1:Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),Approximate round trip time in milliseconds:Minimum = 0ms, Maximum = 0ms, Average = 0 msPinging 1.1.1.1 with 32 bytes of data:verify the physical connection between the M60 and the computer, and double-check the programmed IP address inthe Product Setup Communications Network IP Address setting, then repeat step 2.6. If the following sequence of messages appears when entering the C:\WINNT>ping 1.1.1.1 command:Pinging 1.1.1.1 with 32 bytes of data:Hardware error.Hardware error.Hardware error.Hardware error.Ping statistics for 1.1.1.1:Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),Approximate round trip time in milliseconds:Minimum = 0ms, Maximum = 0ms, Average = 0 msPinging 1.1.1.1 with 32 bytes of data:verify the physical connection between the M60 and the computer, and double-check the programmed IP address inthe PRODUCT SETUP COMMUNICATIONS NETWORK IP ADDRESS setting, then repeat step 2.7. If the following sequence of messages appears when entering the C:\WINNT>ping 1.1.1.1 command:Pinging 1.1.1.1 with 32 bytes of data:Destination host unreachable.Destination host unreachable.Destination host unreachable.Destination host unreachable.Ping statistics for 1.1.1.1:Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),Approximate round trip time in milliseconds:Minimum = 0ms, Maximum = 0ms, Average = 0 msPinging 1.1.1.1 with 32 bytes of data:verify the IP address is programmed in the local computer by entering the ipconfig command in the commandwindow.C:\WINNT>ipconfigWindows IP ConfigurationEthernet adapter :Connection-specific DNS suffix. . :IP Address. . . . . . . . . . . . : 0.0.0.0Subnet Mask . . . . . . . . . . . : 0.0.0.0Default Gateway . . . . . . . . . :Ethernet adapter Local Area Connection:Connection-specific DNS suffix . :IP Address. . . . . . . . . . . . : 1.1.1.2Subnet Mask . . . . . . . . . . . : 255.0.0.0Default Gateway . . . . . . . . . :C:\WINNT>Before using the Quick Connect feature through the Ethernet port, disable any configured proxy settings in InternetExplorer.1. Start the Internet Explorer software.2. Select the Tools > Internet Options menu item and click the Connections tab.
